Job Details

A/R Specialist I US

Company name
Rackspace, US Inc

San Antonio, TX

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A/R Specialist I -US


San Antonio


Job Overview

Overview & Responsibilities

Temporary 6 Month Opportunity:

The Accounts Receivable position is the perfect position for applicants pursuing a career in Customer Service, Accounting, or Cash Operations, and looking to work in a team setting to achieve monthly goals. Note, this is a temporary position in which the expectation is that the candidate hired stay onboard for 6 months

In a typical day, you will:

Manage the reconciliation of assigned portfolio, while also able to provide assistance with team’s portfolios. Including ensuring the collection processed is working efficiently

Investigating and solving billing and payment issues

Handles sensitive data and documentation properly as per set guidelines

Create strong relationships within the department as well as with interdepartmental and cross-functional teams


Required Qualifications

HS Diploma & 30 College Credit Hours

0-1 years of Customer Service experience

Ability to multitask in a fast-paced environment including emails & high phone call/ticket volumes

Basic understanding of the Collection process

Ability to work in a fast-paced, tight-knit team and provide Fanatical® customer service

Basic understanding of MS Office including Excel

Strong verbal and written communication skills

Rockstar Qualifications:

Basic understanding of Oracle Advanced Collections

Self-driven, able to initiate problem resolution with limited guidance

Able to prioritize daily tasks efficiently

Req #



US-TX-San Antonio


Accounting / Finance

Company info

Rackspace, US Inc
Website :

Company Profile
Fanatical Support® has made Rackspace the service leader in cloud computing. We deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 205,000 customers. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's commitment to Fanatical Support. Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 4,800 Rackers around the world serving our customers.

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