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Job Details

Accounts Receivable Analyst

Company name
Simon Property Group, Inc.

Location
, IN

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PRIMARY PURPOSE:

Responsible for the collection of rents, identification and escalation of tenant issues, maintenance of tenant database, account analysis, account reconciliation and reporting as applicable. These responsibilities are performed in a team environment and encompass a large number of accounts.

PRINCIPAL RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but not be limited to:

Review and analyze aged receivable reports and system information to determine priority of tenant contacts

Perform collection calls for base rents and other charges on assigned accounts pursuant to established department policies and procedures

Provide customer service to both tenants and internal customers including; Leasing, Property Management, Accounting, etc.

Accurately record the proper classification of collection status and other associated system identification codes in a timely manner

Prepare interpretation of lease language for review by Supervisor for response to tenant inquiries

Recommend action to management (default, litigation, etc.) for tenants that do not remit payment

Utilizing best available tools, reconcile accounts, including the proper allocation of cash to charges

Prepare reports, which facilitate the collection of aged balances

Perform collection calls/action on tenants identified as High Dollar; Unpaid Current, Prior Month and Three Month Rent delinquencies; Payment Arrangement and Promissory Note delinquencies; and Watchlist.

Maintain comments field in CTI Tenant Pursuit Application in accordance with policy

Perform follow-up action on a timely basis to ensure tenant commitments are met

Prepare reports on assigned properties to accurately communicate the status of accounts to management

Identify tenant issues and escalate to Supervisor in a timely manner

Acquire understanding of other departments within the company, including Property Management, Legal, Leasing and Accounting

Identify appropriate application of unapplied cash

Assist in collection efforts on assigned group accounts.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree Required in Finance or Accounting

Proven ability to work independently

Must possess strong customer service skills

Must have good reconciliation and analytical skills

Possess strong math aptitude

Ability to interpret basic contract and language

Must be flexible with ability to communicate conflicts to Supervisor

Must have strong negotiating skills

Accounting knowledge

Must possess good business communication skills – verbal and written, 10 key calculator by touch and type 40-45 wpm

Excellent interpersonal skills

Previous collection or customer service experience

Experience in fast paced, high volume dynamic environment

Previous experience using PC and software, including Word and Excel

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Company info

Simon Property Group, Inc.
Website : http://www.simon.com

Company Profile
There you stand, a constant curator of trend and sophistication. Quirky yet adorable, you're delightfully personable. Clad in the loveliest of labels, your besties and frenemies alike consider you an excellent brand stylist. “She's so together,” they say. So organized on the outside, but it's a little bit of a clutter on the inside, isn't it? Wait, shopping friend! It's okay! We're here to help. We're all about lowering your level of stress and dreaming your level of sophistication into a redefined, daring level of confidence. Your next trip to a mall should make them a little jealous. Go ahead– we're not judging. Generate the good kind of gossip that makes them want to swim into your personal style a little more.

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