Job Details

Advisory Communications and Change Director

Company name
PwC - China

Chicago, IL

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PwC is a network of firms committed to delivering quality in assurance, tax and advisory services. We help resolve complex issues for our clients and identify opportunities. Learn more about us at

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready - to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description

The Communications and Change Team works with leadership to enable the firm's vision, strategy, values and purpose. Team members are strategic advisors who specialize in driving sustainable change and implementing effective communications strategies to drive the firm's key priorities and enhance the culture of the firm.

The Internal Communications and Change Team is dedicated to driving change and enhancing the culture at the firm by managing the effectiveness of firmwide and/or business/functional strategic priorities. The team creates high quality and high impact communications that engage partners and staff and enhance the firm's culture and brand inside the firm.

Position/Program Requirements

Minimum Year(s) of Experience: 8 years of increasing leadership roles involving internal and external corporate communications.

Minimum Degree Required: High School Diploma or GED

Degree Preferred: Bachelor's degree in English, Journalism, Communications or Change Management

Knowledge Preferred:

Demonstrates intimate knowledge of, and/or success, in roles involving leading and driving a communications strategy for a global network of professional services firms' function or group that is aligned with the priorities and goals of the business and its leadership team, emphasizing the following areas:

- Deep understanding of PwC functions and processes across a line of service or enabling services function;

- Understanding and leveraging broad knowledge of change management and communications industry-leading practices, emphasizing change management principles and practices;

- Delivering high level thought leadership and recognized proficiency to stakeholder groups across multiple functions with national or global responsibilities;

- Operating with a business-focused mindset and helping team members to understand how their role impacts the firm’s or business’ top line growth and bottom line profitability;

- Operating as a strategic leader and business partner who is able to connect the dots between the line or functional group strategy and broader firm strategy;

- Driving the coordination of standardized communications across the firm, while eliminating non-strategic communications and driving use of the communications cascade;

- Building and maintaining a broad network of contacts in the US and beyond, and elevating the brand of the change management and communications team throughout the firm’s or business’ US and global network;

- Implementing and directing policies, processes, change management and communications solutions and associated budgets;

- Interacting with all levels of leadership and stakeholder groups to drive strategic direction and account for critical dependencies with other projects, programs and initiatives;

- Managing costs carefully with a solid understanding of firm or business economics and team budget;

- Providing coaching and real-time development opportunities for junior team members.

Skills Preferred:

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts, as both an individual contributor and team leader, identifying and addressing client needs in the following areas:

- Communicating and writing effectively with impact, tailoring content to intended audiences;

- Directing executive/leadership communications, large webcasts, and storyboards for multi-media/video planning;

- Leading teams to produce high-quality, consistent change management and communications plans and oversees execution of high-quality deliverables to drive desired behaviors and outcomes;

- Creating and supporting a team culture of trust and empowerment in which team members feel comfortable raising concerns, proposing new ideas and challenging conventional thinking with a solutions-based mindset;

- Developing and executing communications and change management strategies in corporate or professional services environment;

- Collaborating across multiple communications platforms, including social media, video and digital.

Company info

PwC - China
Website :

Company Profile
Providing organisations with the advice they need, wherever they may be located. Our highly qualified, experienced professionals listen to different points of view to help organisations solve their business issues and identify and maximise the opportunities they seek. Our industry specialisation allows us to help co-create solutions with our clients for their sector of interest.

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