Job Details

Appointment Clerk LTL Trucking Part Time

Company name
Old Dominion Freight Line, Inc.

Location
Commerce City, CO

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Appointment Clerk - LTL Trucking - Part Time

in

Commerce City

Colorado

Job Description

Old Dominion is currently recruiting for an Appointment Clerk. This role will successfullyschedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone, e-mail, and records time and date of appointments in the AS400 system databaseor other company/internal freight monitoring system used within the company. This occupation with Old Dominion requires a heavy amount of making and answering phone calls, e-mails, talking with customers, and helping our customers find a solution for their needs. The ability to use a computer with ease is essential, due to the fast paced nature of the position.This position will also aid in any office duties and serve as an active customer service representative as needed byanswering phones, tracing shipments and scheduling customer pick-ups as needed.

Responsibilities

Answer Incoming Calls and place Outgoing Calls relating to the service center

Set appointments in the computer

Perform general customer service by responding to emails, status of shipments, helping customer correctly fill out a Bill of Lading (BOL) and label freight, etc.

Performs computer functions using Microsoft Officeor other company/internal freight monitoring systems used within the companyto type memos, uses Excel spreadsheets, type’s reports in Word, and e-mails.

Creates, maintains, and enters information into databases SAP, AS400or other company/internal freight monitoring system used within the company.

Complete forms and reports in accordance with company procedures.

Responsible for maintaining open and concise communications operations on any special requests to ensure a pleasant customer service experience in order to facility repeat business.

Qualifications

High School diploma or equivalent preferred

Ability to type 40wpm and 10 key by touch preferred

Ability to multi- task and be flexible

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Requisition ID

2017-4888

Location

DEN - DENVER - CO

Category

Administrative/Clerical

City

Commerce City

Position Type

Regular Part-Time

State

CO

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Old Dominion Freight Line, Inc.

Old Dominion Freight Line, Inc. Jobs

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Company info

Old Dominion Freight Line, Inc.
Website : http://www.odfl.com

Company Profile
From a single truck running a 94-mile route in Virginia to a global transportation company with nearly 15,000 employees, OD has a rich and proud heritage. The values that drove our founders decades ago still inspire us today-helping you, and the world, keep promises.

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