Job Details

Bilingual Customer Service Representative

Company name
Safelite AutoGlass

Location
Rio Rancho, NM

Apply for this job






1553 hit(s)   |  53 times apply

Profile

Find a career. Gain a family.

Grow with Safelite in Rio Rancho. We’re expanding, and we want you to be part of our New Mexico family!

Safelite will be unlike any place you've ever worked. (This won't be just the daily grind.) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home.

ESSENTIAL ACTIVITIES:

  • Quickly and professionally answers incoming phone calls from policyholders, insurance agents and/or auto glass shops — listening to each customer's needs and concerns.
  • Gathers all necessary information for the claim, including verifying insurance coverage and deductible amounts, with empathy and patience.
  • Puts customers at ease by using the production/shop locator system to find an auto glass vendor to quickly and conveniently service their vehicle — qualifying the damage for a windshield repair or selecting the appropriate glass part for replacement.
  •  Proactively assists broader team by answering hold calls.
  • Helps new associates get up and running with orientation and training, as needed.

REQUIREMENTS:

  • Must be 16+ years of age
  • High school diploma or equivalent (or actively enrolled)
  • Prior experience in customer service preferred
  • Ability to operate a computer and telephone systems, while seated for extended periods of time
  • Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers

Apply now!

We're known as an auto glass company. That's the focus of what we do. But we're much more — we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization, and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

Company info

Safelite AutoGlass

Company Profile
When you think of Safelite, you think of auto glass. We get it. It’s what we do. We are leaders in our industry. Setting standards for quality and service. Repairing and replacing more vehicle glass than anyone else in the world. Thousands of Safelite AutoGlass CSRs, warehouse workers, technicians and repair specialists make millions of people smile every year by delivering unexpected happiness. And those red and black trucks (our MobileGlassShops) you see everywhere … they enable availability of convenient mobile services to nearly 100 percent of drivers in all 50 states. Our customers trust the reliability of the Safelite Advantage. To schedule online, visit safelite.com. But it’s not just what we do… it’s how we do it that sets us apart. That’s our people – our culture, our way of being, our spirit. Our People Powered, Customer Driven approach inspires us to perform with purpose, always striving to make a difference. As a company, we’re going the distance together. And we’re extremely proud of our inclusive and supportive culture. We work hard, we innovate and we go above and beyond, but always make time for the things that matter. Like volunteering and making an impact in our local communities. And having a life outside of work. Let us be the best place you’ll ever work. Apply at safelitecareers.com!

Similar Jobs:
DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourse...
Find a career. Gain a family. Grow with Safelite in Rio Rancho. We’re expanding, and we want you to be part of our New Mexico family! Safelite will be unlike any place you've ever worked. (This won't be just the daily grind....
Attorney
location Corrales, NM
Part and Full Time Attorneys, licensed and in good standing in NM. Minimum of 3-5 years of experience, preferably in Family Law and Civil Litigation, and must possess strong court room, client relations, and computer skills. Excel...
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2016 EmploymentCrossing - All rights reserved.