'Bilingual Medical Appointment Scheduler - DR','119585','!*! /Fun, energetic, bright and vibrant is how our employees describe West.At West, a global leader in inside sales and account management, we teach you the tactics for professional development, ownership of success, and the skills needed to set and achieve sales goals while maintaining an emphasis on the bigger picture - YOU!West is a company on the move - a career-orientated, client-focused and stable organization with a performance driven attitude that is focused on the bottom-line.Members of West’s Healthcare team act as a strategic account management business partner to the world’s chief providers of medical products and devices, pharmaceuticals, capital equipment, and healthcare software and services.Members of our Healthcare team strive to improve the quality of patient care on a global scale through dynamic resolutions that impact our clients’ way of communicating and doing business every day.Assisting in several facets of patient schedulingThis includes scheduling of MRI, CT, Ultrasound, Fluoroscopy and others as directedInbound calls from patients calling to schedule their appointmentsInbound calls from messages left for patientsMay need to make outbound calls as directed by business needsHours of Operation will be M-Friday 9:00 am and 8:00 pm CST (7a-6p PST)','!*! Experience Ability to multi-task and maneuver through multiple call flows 1 year experience required in healthcare knowledge specifically working in an office setting. 1 year experience required in scheduling appointments, radiology scheduling; dealing with patients directly. Strong customer service experience preferred. Demonstrated ability to communicate effectively, with tact and compassion with all types of customers – from medical providers to consumers of healthcare. Ability to adjust communication style based on situation/individual as appropriate. Comfort with interfacing and educating internal and/or external customers. Comfort in working with a changing and evolving program is essential. Come join our West Team! APPLY TODAY! At West, Make the Connection is more than just a saying; it's a way of life. In fact, we make the connection over seven million times per day through cutting edge solutions that support our clients' critical communications. However, these solutions only go as far as the people behind them. This is why West is dedicated to hiring passionate people who have the talent and desire to succeed. If that describes you, then it's time for you to make the connection and apply on-line today! Applications are now being accepted through 9/19/17. EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans Don't forget to join our online talent community and Like West Careers on Facebook to receive updates about exciting opportunities and network with other West employees!','Call Center','United States-Texas-San Antonio','','Health Advocate USA','Full-time','09/12/2017','Bilingual Medical Appointment Scheduler - DR
Website : http://www.west.com
To many of the top companies in nearly every industry, West provides the technology and customized services to connect with their customers, workforce, partners and vendors. We help our clients communicate clearly, confidently, persuasively in a market place that spans the globe and yet is as personal as a conversation between two people.