Business Analyst - Implementation - Marketing/Loyalty CRM Vendor

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Love being a Business Analyst? Passionate about Application Development? Intrigued by Marketing/Loyalty Management CRMs? Look no further...
Picture yourself working for an expanding European Services company that has been steadily growing in the US for the last five years. The parent company has a diverse range of offerings within the IT sector, locally they have made their initial foray within a targeted niche - Marketing/Loyalty CRM systems.
With a comprehensive end-to-end baseline product covering all their customers needs, the key to a successful implementation is in your hands.
There are actually two opportunities available, slightly different in nature;
Firstly, a stock standard implementation Business Analyst. The deal has been closed, start working with the client to further ascertain their requirements, scoping, process mapping, gap analysis, func/tech spec's, implementation, qa/testing, support, user training, product roadmap development, ongoing customisation/enhancement, etc. Get involved across a variety of clients at various stages through the project lifecycle.
Alternatively, a Pre-Sales Consultant - this is more of a Technical BA that backs up the Sales Reps. Always wanted to be involved in the sales process? Now is your chance - work hand in hand with the sales team; attending conferences/seminars, business meetings, conduct product demonstrations, configuration/customisation scoping, quotations, responding to RFI/RFPs, requirements gathering, func/tech spec's... the list goes on. This is a role targeted towards supporting the sales team to get clients on board, at most you may be involved in the initial implementation for 1-3 months to ensure the client expectations are been met before moving away from the project.
Both roles are key internally, just with a slightly different slant to your day-to-day functionality. Both require an extensive commercial background working as a Business Analyst, preferably with a Vendor/Consultancy background or having being involved extensively in product implementation / application development duties on a day-to-day basis.
Experience working with CRM systems of any capacity is a must to be successful, any Marketing or Loyalty exposure is a bonus.
Both roles require extensive travel across the US to meet on-site client requirements, though their head office is based locally in Chicago in between assignments.
This is a great opportunity to join a rapidly growing team in the local market.
If you'd like to find out more or express your interest please apply directly and follow up with a swift phone call.
Leon McAllister
Manager
Recruiting experts in Information Technology
HAYS
Recruiting experts worldwide
30 Montgomery Street, Suite 680,
Jersey City, New Jersey
07302-3861 USA
T: 1 201 209 2880
F: 1 201 433 3358
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Leon McAllister
HAYS
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