Role: Business Analyst
Assignment: Health Quality Reporting and Improvement (HQRI) Analytics, Project Analysis and Client Services
Our team is passionate about bringing costumer expectations together with the right solutions, while providing excellent service and guidance.
This position provides project analysis and processing support to the HQRI Analytics Project Analysis and Client Services team, supporting the larger HQRI Analytics team with requirements elicitation, documentation, reporting and customer support. Candidates must possess the ability to adapt in a fast-paced working environment and be intellectually curious.
Support team by receiving and triaging incoming work requests
Utilize SQL, Excel, and other software tools to prepare and deliver reports. This will involve running previously developed procedures, as well as building/altering ad hoc reports.
Interact with various units at Humana who are customers of the team\u2019s work product. Interaction to include:
Email, phone, instant message and face-to-face communication
Managing expectations and request status
Messaging task prioritization consistent with Humana\u2019s business needs
Strong interpersonal communication skills, including facilitation and negotiation
Detail oriented with strong organizational skills
Intermediate knowledge of MS Excel, SQL and/or MS Access
Eagerness to learn new software tools and processes
Experience in project planning, testing, and execution concepts
Experience in the Scrum Agile Methodology
Proficiency in MS Excel, SQL and/or Access
Public speaking ability
Programming language experience in procedural and object oriented environments
Experience with health insurance and health insurance risk adjustment concepts
Bachelor\u2019s degree in information systems or related field
Reporting Relationships This area is under the leadership of the SVP & Chief Information Officer. Additional Information At Humana, we know your well-being is important to you, and it\u2019s important to us too. That\u2019s why we\u2019re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Website : http://www.humana.com
Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs. Find out how Humana's associates and corporate leaders are committed to customer service. Our team uses innovation to deliver results to our consumers.