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Job Details

Call Center Representatives Needed

Company name
Sallie Mae, Inc.

Location
Perry, NY

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Join Our Team On October 9th as a Collection Specialist!

Open Interviews September 13th 10 am-3pm

20 Parker Lane Perry NY 14530

Pioneer Credit Recovery, Inc.® (Pioneer)

is a national leader in the collection industry providing collection services on defaulted debt. Headquartered in New York, Pioneer

employs more than 1,000 professionals and is the largest private sector employer in Wyoming County, New York. Pioneer

also has offices located in Florida and New Jersey.

Pioneer

maintains partnerships with federal and state clients, guarantee agencies, credit card providers as well as colleges and universities. Pioneer

provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems, ensuring the best the industry has to offer.

Pioneer Credit Recovery, Inc.

is a wholly owned subsidiary of Navient Corporation

and a member of Navient's Collection Services

. Navient

is publicly traded on the NASDAQ (NASDAQ: NAVI).

With PCR our Collection Specialists will:

Communicate with defaulted, past due and delinquent student loan borrowers by telephone (inbound and outbound) and written notices to ensure full repayment or arrange acceptable payment arrangements and providing excellent customer service.

Assist borrowers with resolving outstanding student loan debt through loan consolidation, loan rehabilitation, and/ or cash collection when appropriate.

Problem solve and perform due diligence functions to ensure compliance with all Federal Regulations while always adhering to the Fair Debt Collection Practices Act as well as all bankruptcy and collection laws, both state and federal

PCR Collection Specialists ENJOY

Top performers average $25 /hour!*

Performance driven monthly Bonus Structure with base pay of $12/ hr. Qualified Bilingual Spanish- Receive $13.00/ hour after our paid training.

Advancement Opportunity- we promote 100% internally for leadership roles.

Paid Time Off- Up to 3 weeks in your first year, and up to 4 weeks in year 2

Business Casual Dress code

8 Paid Holidays

Tuition Reimbursement up to $5,250 a year!

Monthly contests with cash and prizes awarded

Employee Recognition and Appreciation Events- End of Month Celebration, Top Performer Lunch with Leadership

Call Center Fast Pace Work Environment

*Actual Earnings of Top 25% of reps

Additional benefits INCLUDE:

Performance Based Scheduling- Make your own hours!

401k with company match after 6 months

Health, Dental, Vision Coverage- Effective on November 1st when you start on October 9th! View our benefits www.navientbenefits.com

Employee Wellbeing Programs: Cash incentives for participation in activities

3 Weeks of Paid Training

: Top notch, hands on and engaging. Our Training Department was awarded the Training Top 125 Award in 2015 and 2016, from Training Magazine!

On-Site Charity Committee- Get involved with the local community, participate in fun onsite and offsite charity events.

Annual Summer Picnic at Darien Lake

Charity Golf Outing

Requirements

Paid Training - 3 Weeks Mon-Fri 8am-5pm. Attendance is mandatory.

Standard Working Hours:

Mon-Fri: 3 days 8am-5pm, 2 evenings 12pm - 9pm and 2 weekends per month (4 hours on Sat. 8-12pm)

Basic Minimum Requirements

High School Diploma or Equivalent

PC experience in a windows environment

Basic keyboarding skills

Customer Service or Sales experience

Must be able to obtain required License for collecting

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Navient (Nasdaq: NAVI) provides asset management and business processing solutions to education, healthcare and government clients at the federal, state, and local levels. We help our clients and millions of Americans achieve financial success through our services and support. Headquartered in Wilmington, Delaware, Navient employs team members in Western New York, Northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, and other locations. Learn more at navient.com.

Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

Type

Full-time

Location

Perry, NY

Date Posted

Sep 12, 2017

Company info

Sallie Mae, Inc.
Website : https://www.salliemae.com/

Company Profile
Sallie Mae (NASDAQ: SLM) is the nation’s No. 1 financial services company specializing in education. Celebrating 40 years of making a difference, Sallie Mae continues to turn education dreams into reality for American families, today serving 25 million customers. With products and services that include 529 college savings plans, Upromise rewards, scholarship search and planning tools, education loans, insurance, and online banking, Sallie Mae offers solutions that help families save, plan, and pay for college. Sallie Mae also provides financial services to hundreds of college campuses as well as to federal and state governments. Learn more at SallieMae.com. Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

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