Job Details

Customer Service Representative Brazoria Texas

Company name
Family Dollar Stores, Inc.

Location
Brazoria, TX

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Profile

General Summary: As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties & Responsibilities: Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments. Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Additional Info Job Industries Retail

Company info

Family Dollar Stores, Inc.
Website : http://www.familydollar.com

Company Profile
Today, Family Dollar serves families in more than 8,000 neighborhoods in 46 states. We are committed to the communities we serve, not only by offering quality merchandise at low prices, but also by supporting the non-profit organizations that seek to improve the quality of life of our customers and Team Members. To maximize the impact of our charitable contributions, Family Dollar’s corporate giving program currently is focused exclusively upon programs whose purpose is to provide the basic necessities of life, including food, clothing and shelter, to low-income and low-middle income families, including senior citizens, minorities and at-risk youth, primarily in neighborhoods where the Company operates.

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