Job Details

Customer Services Representative

Company name
Bed Bath & Beyond Inc. .

Layton, UT

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Bed Bath & Beyond

495 West 1425 North

Layton, UT 84041

*Located just North of the Layton Hills Mall, in the same complex as Dollar Tree and Evolution Fitness.

The Customer Service Representative provides the best level of customer service by building rapport with the customer and possessing a genuine concern for their inquiries and needs. The Representative will provide this quality service via phone, internet chat and/or email channels.


Provide telephone, internet chat and/or email support for incoming customer inquiries

Navigate through multiple technological tools within the network environment

Provide solutions to customer inquiries

Maintain quality and productivity requirements

Sustain good time and attendance record

Come join us for a great opportunity to work at an amazing customer contact center.





Bed Bath & Beyond is a nationally top-ranked brand of specialty stores, offering an extensive breadth and depth of domestics merchandise and home furnishings at the right value. We offer our customers the best level of customer service in retailing. We succeed because we serve exceptionally. We look for individuals who strive to strengthen customer loyalty.

Our Layton, Utah 24/7 Inbound Customer Service Contact Center is looking for the most qualified candidates to join our team!

Full time positions are available between the hours of 8:00 am and 11:00 PM daily.

Text BBB 0669 to 313131 OR apply online at

We are seeking:

High school diploma or equivalent GED

Excellent interpersonal and communication skills including empathetic listening and a warm and caring telephone voice

Effective problem solving skills needed to provide solutions for inquiries

Strong computer skills; ability to operate multiple software applications and perform internet searches

Attention to detail

Reliable and dependable attendance is a must!

Desire to satisfy our customers promptly and strengthen customer loyalty

Our program of generous benefits includes:

Paid training

Quarterly bonus incentive program based on quality, productivity, attendance and tenure

Our brand new benefits suite includes four medical plans, two dental plans, vision, life insurance, short and long term disability, HSA, FSA and a 401(k) with company match

Text BBB 0669 to 313131 OR apply online at

Year round associate discount of all the Bed Bath & Beyond chain of specialty stores (including buybuyBaby, Cost Plus World Market, and Harmon Face Values)Paid Time Off program, Promotional Opportunities, A FUN place to work!

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Company info

Bed Bath & Beyond Inc. .
Website :

Company Profile
Beyond Inc., 650 Liberty Avenue, Union, New Jersey 07083, the parent company that, together with a group of subsidiaries, currently operates retail store chains in the United States, Puerto Rico and Canada under the names of Bed Bath & Beyond, World Market, Cost Plus World Market, Cost Plus, a combination of the names Christmas Tree Shops or andThat!, Harmon, Harmon Face Values and buybuy BABY. The Company is also a partner in a joint venture which operates retail stores in Mexico under the name Bed Bath & Beyond. Through its retail stores, the Company sells a wide assortment of domestics merchandise and home furnishings. Additionally, the Company includes Linen Holdings, a business-to-business distributor of a variety of textile products, amenities and other goods to customers in the hospitality, cruise line, food service, healthcare, and other industries.

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