Job Details

DESKTOP SUPPORT SPECIALIST

Company name
Extron Electronics

Location
Raleigh, NC

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Profile

Department:

Information Technologies

# of Openings:

1

DESKTOP SUPPORT SPECIALIST

The qualified IT candidate will provide desktop support to our corporate users. Candidate must have good communication skills, professional appearance, strong troubleshooting abilities and a desire for learning new technologies.

Qualified Candidates will have:

BS Degree (transcripts required) or equivalent experience.

2 years of experience working in a corporate environment supporting Microsoft technologies.

Experience in installing and supporting Windows, Macintosh, Linux desktops, laptops, laser printers, and iPhones.

Profound knowledge of Windows Operating Systems required.

Knowledge of Active Directory and DHCP required.

Experience supporting Microsoft / Adobe Suite applications.

Knowledge of network switches and VLANS a plus..

Experience deploying and support VOIP phones a plus.

Experience in supporting Video Conferencing equipment is a plus.

Knowledge of backup and recovery systems is a plus.

Able to work independently with minimal supervision.

Excellent communication and customer service skills.

Experience in using a Helpdesk based ticketing system is a plus.

Excellent communication skills (written and verbal)

Strong attention to detail, highly organized, computer literate

Able to support IT corporate requirements outside the normal business hours.

Ability to work well in a fast-paced professional office environment

For 34 years, Extron Electronics, headquartered in Anaheim, California, has been a leading developer and manufacturer of professional AV system products. Extron products are used to integrate video and audio into presentation systems for today's high tech boardrooms, presentation/training centers, university lecture halls, and other applications. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional AV industry.

As an industry leader, Extron Electronics is committed to maintaining the outstanding level of quality services our customers expect. We strive to continually provide Service, Support, and Solutions - S3 to our customers. Our customers are our most important asset, and our employees are essential in maintaining that asset.

We are currently seeking quality individuals who can help us grow, and who desire to achieve a professional and rewarding career opportunity.

Extron offers top industry salaries, and a competitive benefits package that includes medical, dental, vision, a 401k program with employer match, tuition reimbursement, and much more!

Extron Electronics is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Company info

Extron Electronics
Website : http://www.extron.com

Company Profile
Extron Electronics, headquartered in Anaheim, Calif., is a leading manufacturer of professional A/V system products including computer-video interfaces, switchers, matrix switchers, distribution amplifiers, video scalers, scan converters, signal processing devices, Ethernet control interfaces, and high resolution cables. Our corporate philosophy is founded on three concepts: Service, Support, and Solutions - S3. By following this standard, Extron has become one of the leading providers of products and training to the professional A/V industry.

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