BB&T Corporation Company
Deposits and Operations Services Production Supervisor II
56117BRPosting Title:Deposits and Operations Services Production Supervisor IIBusiness Unit:OPS - General Group Address:Orlando, FL - 102 West Pineloch Avenue, Suite 18 Job Description:Essential Duties and Responsibilities:Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Assist Department Manager in coordination, planning, scheduling and execution of all activities within assigned team. Lead and develop staff to ensure goals, deadlines, and objectives are met.2. Ensure training and developmental requirements for new and or existing associates are fulfilled. 3. Make recommendations for assigned personnel regarding employment, career development, performance evaluations, salary changes, promotions, transfers and terminations within established policies and guidelines.4. Monitor departmental performance and make/implement recommendations for improvements in efficiency, as appropriate.5. Monitor expenses to be in compliance with budget process.6. Work with management to establish key process indicators, deadlines, and other measurable goals that ensure team success.7. Prepare and maintain departmental reports, logs and documents in a timely, efficient and accurate manner and in accordance with the established retention schedules and corporate and departmental guidelines for client confidentiality and accuracy.8. Adhere to clean desk and information security policies, protecting client confidentiality at all times. Report deficiencies to management, as appropriate.9. Identify and immediately report potential operational risk concerns.10. Comply with all Human Systems guidelines as they pertain to Family and Medical Leave Act (FMLA), attendance, disciplinary action, and associate confidentiality.11. Monitor and enforce use of internal policies and procedures and report any deviation to Department Manager for review.Required Skills and Competencies:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. High school graduate or equivalent education and related training2. Two years of experience as Production Supervisor I or relevant leadership experience3. Effective verbal and written communications skills4. Effective interpersonal, verbal and written communications skills5. Effective analytical, problem identification and resolution skills6. Ability to prioritize and manage time effectively in order to meet established deadlines7. Ability to work in an area governed by production standards8. Ability to work flexible hours, evenings, weekends, holidays and overtime, as required9. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products10. Ability to travel, occasionally overnightBB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.Auto req ID:56117BRShift:2nd Shift - 10% Automatic Pay Differential Full-Time/Part-Time:Full time Primary Purpose:Provide supervisory duties to maximize the efficiency of personnel and departmental resources. In partnership with management, plan, coordinate, and direct production activities in order to meet individual and team performance goals and established departmental objectives. Work to mitigate risk exposure and protect client confidentiality while ensuring associate and departmental compliance with the BB&T Information Security standards.Scheduled Weekly Hours:40Language Fluency:English Regular/Temporary:Regular
BB&T Corporation Company
Website : http://www.bbt.com
Building on a tradition of excellence in community banking that stretches back to 1872, BB&T continues to offer clients a complete range of financial services including banking, lending, insurance, trust and wealth management solutions. We invite you to learn more about us, our company and our philosophy. BB&T Corporation operates as a financial holding company that provides various banking and trust services for retail and commercial clients. It operates in six segments: Community Banking, Residential Mortgage Banking, Dealer Financial Services, Specialized Lending, Insurance Services, and Financial Services. The companys deposit products include noninterest-bearing checking accounts, interest-bearing checking accounts, savings accounts, money market deposit accounts, certificates of deposit, and individual retirement accounts.