Job Details

Diesel Mechanic

Company name
Titan Machinery

Location
Des Moines, IA
4 hit(s)  

Profile

Titan Machinery operates one of the largest networks of full service agricultural and construction equipment stores in North America. We operate over 100 stores across North America and Europe. We are a very dynamic and progressive organization always searching for great people to become a part of the team.

This position is responsible for performing machinery diagnostics, repairs, maintenance, and pre-delivery work on equipment for customers, internal units and warranty at high level of quality and efficiency. These activities may take place in the shop, or in the field. The service technician is responsible to be familiar with all the products sold by the dealership, and must be able to perform assigned work profitably, in a safe and professional manner.

Perform diagnosis, repair, and reconditions of machine systems and components.

Complete thorough documentation on all reports and forms required with work assignments

Communicate machinery problems and resolutions to supervisor and customers

Utilize computer programs to effectively complete assignments

Seek and participate in appropriate training opportunities, local and off-site

Follow all safety rules and regulations in performing work duties

Maintain technical and product knowledge

Completion of competency assessments as required

Analyze customer complaints, by identifying the facts

Identify customer service opportunities and implement solutions

Perform other duties as assigned by direct supervisor in a professional and efficient manner

Up sell jobs during the repair process

Present a positive and professional image of Titan Machinery in the presence of customers and community

Required:

2 or more years of related work experience

Must have own tools or ability to acquire them

Excellent mechanical aptitude

Able to provide quality work and think logically

Excellent verbal and written communication skills, along with a high level of computer literacy

Demonstrated strong organization, decision making, and problem solving skills

Demonstrated ability to prioritize work and meet deadlines efficiently and cost effectively

Keen attention to detail and a high level of initiative and ability to work independently

Demonstrated strong decision making and problem solving skills

Safety-minded work habits

Ability to travel to customer locations, other Titan locations, and/or to offsite training facilities as needed based upon business needs.

Must be able to regularly and reliably attend work, according to the schedule established at store management discretion.

Ability to perform in a fast-paced, stressful work environment

Ability to handle and resolve frequent interpersonal conflict

Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees

Exemplifies Titan Machinery's Core Values

Desired:

Associate’s Degree in a related field

Class A Commercial Driver’s License

What Titan Machinery Can Offer you:

• Health, Vision, and Dental

• HSA (Health Savings Account) FSA (Flexible Spending Account)

• 401(k)

• Life and Disability Insurance

• (PTO) Paid Time Off

• Paid Holidays

• EAP (Employee Assistance Program)

• Uniform Cost Sharing

• Tuition Assistance

• Tool/Equipment Allowance for Service Technicians

• Working for an equipment dealership that provides best-in-class service

ID: 2017-3691

Post End Date: 9/20/2017

External Company Name: Titan Machinery, Inc

External Company URL: http://www.titanmachinery.com

Company Profile
Our mission is to be Equipment Experts, providing best in class solutions for our customers and suppliers.

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