District Sales Manager - SAL0011506
DISTRICT SALES MANAGER
District Managers have territorial responsibility for the administration of the Sales and Service Agreements that exist between GM and its dealers. You will act as a consultant to the dealers by working together with them on the development and implementation of their business plans. You will be working hand in hand with the dealers to ensure that our customers have the best customer experience from the point of purchase through the life cycle of that vehicle. You will be involved in a variety of activities including implementation and development of marketing initiatives, customer retention, product displays, financial analysis, and training. This position will be based in various locations across the nation.
Act as a main liaison between General Motors and assigned dealerships
Understanding the clients’ needs; establishing credibility; and taking accountability for delivering value to clients
Facilitating, coaching and consulting with dealers to ensure monthly/yearly sales and service objectives are met as well as well as accomplishing other dealership goals
Track dealership Customer Satisfaction Index (CSI) metrics to identify and address deficiencies
Assist in product launches to ensure streamlined marketing and advertising between the dealer and GM
Build and maintain friendly, warm, high trust relationships and networks of business contacts while acting with integrity and a respect for others and an ability to demonstrate teamwork.
Monitor dealership personnel training to maintain 100% compliance in GM training objectives
Assist dealers in business and inventory management, including vehicle ordering and inventory balancing
Work with dealers to improve profitability through marketing, merchandising, and operations consulting
Analyze dealer sales, local market, and competition to identify specific brand opportunities by using good judgment and generating and evaluating alternatives; developing and implementing effective solutions
Increase sales of GM vehicles and parts to dealers
Assist in dealer and customer problem resolution
Handle recall and special policy inquiries, as well as warranty process management
Coach dealer on customer retention, satisfaction and dealership loyalty
Travel to dealerships in the assigned territory regularly
Bachelor’s degree or equivalent experience
2 years in sales and customer service
Must be 100% mobile now and in the future and able to relocate anywhere within the United States.
Position involves extensive overnight travel
The ability to balance competing priorities while maintaining effectiveness in a dynamic, often chaotic environment.
Excellent oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
Excellent time management skills – the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal
Ability to build strong relationships
Ability to influence business partners
Skilled in the use of Microsoft Word and Excel
Computer skills to develop, maintain, and analyze data
Valid driver’s license
Sales, Account Management, or Customer Service experience
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
General Motors Jobs
General Motors Company (GM) designs, manufactures, and markets cars, crossovers, trucks, and automobile parts worldwide. The company markets its vehicles primarily under the Buick, Cadillac, Chevrolet, GMC, Opel, Holden, and Vauxhall brand names, as well as under the Alpheon, Jiefang, Baojun, and Wuling brand names. It also sells cars and trucks to dealers for consumer retail sales, as well as to fleet customers, including daily rental car companies, commercial fleet customers, leasing companies, and governments. In addition, the company offers connected safety, security and mobility solutions, and information technology services. The company, through its subsidiary, General Motors Financial Company, Inc. provides automotive financing services and lease products through GM dealerships in connection with the sale of used and new automobiles that target customers with sub-prime and prime credit bureau scores. The company was founded in 1908 and is based in Detroit, Michigan.