Job Details

Elavon Process Engineer

Company name
U.S. Bank.

Location
Knoxville, TN

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Elavon Process Engineer','170030417','!*!

ABOUT US - https://www.elavon.com/about/company

About Elavon

Our customers want to expand their business opportunities. We help them get there.

From e-commerce to mobile wallets and chip card acceptance, Elavon helps businesses, small and large, accept all payment types – and reap the benefits at the end of the day.  Whether they need a simple or sophisticated payment solution, we’ve got them covered. 

For 25 years, we’ve helped more than one million customers around the world grow their business through payments. Our flexible, secure and innovative payment solutions help businesses attract and keep customers, develop partner relationships, process payments and simplify operations. 

Here’s a little bit more about our breadth and expertise:

We are consistently rated among the top five global payment providers

We process more than 3 billion transactions annually around the world

We provide payment tools customized by industry type

We’re backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.

Our company operates in 10 countries

Our call centers are open 24/7, and our team is always ready to help

This position is Entry Level Career/Professional Qualified. The candidate will define, design and promote continuous improvement of Elavon Processes supporting the implementation of Salesforce Service Cloud. Collaborate with process owners to monitor and assess risks and related gaps. Assist business-line process owners to redesign and simplify their processes with a goal of increased efficiency while ensuring compliance with all U.S. Bank policies and banking regulations.  Candidate will support Product Owners with user story grooming to implement redesigned processes as needed. Reports directly to the Product Management Director

IDEAL CANDIDATE WOULD HAVE:

Working knowledge and experience with BPMN 2.0 process design.

Excellent face-to-face communication and relationship building skills.

Well-developed organizational and analytical skills.

Can utilize the proper tools to map business processes.

Ability to identify and solve for inefficiencies within existing processes.

Banking compliance knowledge or experience within the financial sector preferred. 

 MAJOR DUTIES AND RESPONSIBILITIES: 

Diagramming of Processes using BPMN 2.0 standard formatting.

Redesign and simplify processes.  Identify inefficiencies within the business lines and determine creative solutions.

Coordinate with business lines and obtain sign-off from each region on the processes

Map, Diagram, and analyze all current processes, compare to redesigned processes and identify gaps, issues, and improvements.

Educate business lines on BPMN and be able to walk them through BPMN process flows.

 Explore What’s Possible ','!*!Basic Qualifications- Bachelor's degree, or equivalent work experience- Eight or more years of experience in computer technology applications and analysis- Five or more years of experience in project management and leadership

Preferred Skills/Experience - Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations- Strong understanding of project life cycle methodology (PLM) and testing methodology/procedures- Ability to develop test schedules, review testing plans, track test issues and report on test results- Proficient computer skills, especially Microsoft Office applications- Excellent planning and organizational skills- Strong analytical and problem-solving skills- Strong leadership and negotiation skills- Excellent interpersonal, verbal and written communication skills- Thorough knowledge of a business line or function area','Business Ops Analysis','Tennessee-TN-Knoxville','','1st - Daytime','No','','','40','40','Elavon Process Engineer

Company info

U.S. Bank.
Website : http://www.usbank.com

Company Profile
U.S. Bancorp is a diversified financial services company with headquarters in Minneapolis, Minnesota. We offer a comprehensive range of financial products and services to meet the needs of individuals, businesses, institutions and government entities.

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