Job Details

First Assistant Manager (Assistant Hotel General Manager)

Company name
Hyatt Hotels Corporation.

Location
Hoffman Estates, IL

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Profile

The Hyatt Place Experience.  Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests.  Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.  Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience.  And you are the key to bringing it to life.

First Assistant Managers contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.  This position is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. 

This position will report directly to the General Manager of the hotel.  The responsibilities also include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.  This position may also handle the purchasing and payroll submission for the property.

This position will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures.  The ideal candidate must have a minimum of three years of management experience as well as the ability to demonstrate leadership and professional image to associates and guests.  Must be able to work a flexible work schedule as the hours for this management position will vary. 

 

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.   Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™.','!*!

Minimum of three years of management and supervisory experience preferred (management experience in the service industry is strongly preferred)

Hotel experience preferred

1-2 years experience working in a guest service oriented Food & Beverage establishment preferred

College degree preferred

Intermediate word and excel required

Excellent verbal and written communication skills.

Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines

Strong interpersonal skills and a can-do positive attitude

Bilingual in Spanish a plus

Ability to work with minimal supervision required','US-IL-Hoffman Estates','','Hyatt Place Chicago/Hoffman Estates','','Yearly','US Dollar (USD)','Entry Level Manager','Full-time','Guest Service Operations','First Assistant Manager (Assistant Hotel General Manager)

Company info

Hyatt Hotels Corporation.
Website : http://www.hyatt.com

Company Profile
We are a global hospitality company with widely recognized, industry leading brands and a tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality by making a difference in the lives of the people we touch every day. We focus on this mission in pursuit of our goal of becoming the most preferred brand in each segment that we serve for our associates, guests, and owners. We support our mission and goal by adhering to a set of core values that characterizes our culture.

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