Job Details

HRSD Business Transformation, Executive Director Military veterans preferred

Company name
JPMorgan Chase & Co,

Columbus, OH

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at\u00a0Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.\u00a0 The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.\u00a0Human Resources Service Delivery (HRSD) is a best-in-class, global HR service delivery organization of over 800 people, servicing the entire population of JPMC, currently totaling over 250,000 employees worldwide in over 60 countries. HRSD provides vital services in the areas of Payroll, HR Call Center (accessHR), Employee On and Off Boarding, Data Management, Benefits Administration and Project Management. \u00a0HRSD supports the firm in achieving its strategic priorities by leveraging its core principles of superior employee experience, operational excellence, efficient global coverage and a commitment to its people. \u00a0\u00a0 The Business Transformation team within HRSD is responsible for scoping and driving global process improvement, organizational metrics/analytics and functional strategy projects.\u00a0 The group supports both major strategic change programs across HR and more discrete high-impact programs within specific areas.\u00a0 The objectives of the group are to:
Work across functional organizations to identify synergies
Drive performance improvement through improved end-to-end process design and management
Drive productivity improvements and reduce non-value adding expense
Promote more effective use of existing tools and processes (and eliminate those that are not used or are ineffectual)
Identify and support the development of new capabilities
Identify / develop metrics to best manage the organization
\u00a0The candidate will work extensively with the senior management team of the organization in this capacity, so senior relationship management and communication skills are critical.\u00a0 The candidate must have strong leadership experience and skills, ability to identify and scope areas of opportunity, define the optimal project and analytical approach and lead a portfolio of initiatives cutting across the organization.\u00a0\u00a0The candidate should have a strong background in banking operations and technology, a history of driving both strategic and tactical improvement initiatives and (preferably) prior experience in a tech and ops consulting environment.\u00a0Responsibilities:
Builds and leads team of project management professionals (both in direct management and contributing to development of broader team)
Scopes and manages the strategic project portfolio driven by the team, in alignment with senior management objectives
Directs the strategic thinking and develops an approach and structure to the analysis required to achieve key deliverables within key strategic initiatives
Effectively manages senior management relationships, facilitates effective communication, and works with the senior team to assess needs, understand requirements and syndicate solutions
Develops and maintains a plan of action and budget; defines roles for project team members based on the project work plan and manages professional staff
Achieves measurable targets as established in the assignment's charter and ensures project success
Maintains familiarity with trends and best practices that create new opportunities to add value
Actively invested in building the team, including recruiting, staffing/deployment decisions, performance management, etc.
The ideal candidate will have an MBA, plus 6 years experience at a management consulting firm or in an internal consulting, process re-engineering or change management role\u00a0(or 8 years of experience in one of these roles in lieu of an MBA)
Experience in the financial services industry highly desired
Advanced degree from top-tier institution or experience equivalent
Problem solving skills - Superior ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
Analytical skills - Candidate must be highly analytical with experience in defining analytical approaches for projects and applying a range of analytical tools to synthesize insights and develop solutions
Project management skills - Proven ability to frame projects and establish required governance to move projects forward.\u00a0 S/he will have to engage appropriate resources from within the team, from the line areas specifically sponsoring the project, and potentially external consultants or other support areas within the firm
Client management skills - Advanced\u00a0ability to closely partner with senior and line managers and other stakeholders on projects.
Communications skills - Candidate must possess strong written and oral executive level communications skills, including the ability to quickly adjust message based on different audiences and agendas
Teamwork skills - Candidate must be flexible in his/her work style and be able to appropriately deploy and develop junior talent within the team
Experience managing large-scale change programs
High level of proficiency with MS Office suite (Word, Excel, PowerPoint, Visio)
Intermediate to advanced skills using reporting tools (i.e., Crystal Reports, Business Objects), preferred
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Company info

JPMorgan Chase & Co,
Website :

Company Profile
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today:

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