Job Details

Help Desk Support Specialist Partners! Federal Credit Union

Company name

Lake Buena Vista, FL

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“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Responsibilities :

This position provides support to all areas of the Credit Union with respect to maintaining efficient local and wide area network operations, including desktops, file servers, business systems servers, telephone and ACD systems, security systems, internet and intranet systems and communications that support the achievement of corporate financial, business, sales and service objectives. This position is responsible for delivering outstanding internal service to fellow employees. Work directly with internal clients to configure PCs and printers, provide support for in-house server based systems, provide second level support for technical issues. Assist with Help Desk calls as needed and track tickets through Track-IT.

Basic Qualifications :

3-5 years of relevant work experience

3-5 years desktop support experience

LAN/WAN experience

Demonstrated ability to multi-task

Strong verbal and written communication skills

Excellent customer service skills

Works well independently with minimal supervision

Ability to be flexible with work schedule, including weekends

Preferred Qualifications :

Familiarity with Database System

A and MSCE certifications

Experience using Track-IT System

Required Education :

Associates Degree

Preferred Education :

Bachelor's degree

Company Overview :

The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.

Partners Federal Credit Union is a full-service financial institution serving the financial needs of its Members worldwide. Sponsored by The Walt Disney Company, Partners enjoys outstanding strength and stability and always with an exclusive connection to The Walt Disney Company that ensures a level of quality unsurpassed in banking. Partners is truly Cast Members serving Cast Members.

Job ID:



Lake Buena Vista,Florida

Job Posting Company:

Disney Parks & Resorts

Company info

Website :

Company Profile
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media.

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