Job Details

Information Technology Quality Analyst Specialist Accredo

Company name
Express Scripts Holding Company

Lake Mary, FL

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Information Technology Quality Analyst Specialist - Accredo


Lake Mary



Leads teams or work that includes various testing methods, processes or tools.This may include manual, batch and/or automated testing and/or environment support to ensure all application/infrastructure changes meet company standards and end user requirements. Effective use of tools to communicate software defects and testing status to development areas, peers and management.Assesses risk associated with new application and software implementation. Represents and promotes QA methodology across IT. Devises improvements to current procedures and develops models of possible future configurations. Provides assistance to team members with issues needing technical expertise.Provides on the job training for new or less experienced team members.


Expert knowledge with the ability to design and strategize on testing approaches for large, complex, cross functional projects and/or projects in support of the QA environments.

Ability to lead and coordinate QA efforts, including vendors, in large cross functional projects and special assignments as needed.

Advanced technical knowledge base to perform testing functions on multiple platforms.

Identify opportunities and works with others to implement ways to expedite testing, including automation.

Application/infrastructure to the business solution. Advanced ability to design, create and/or execute automated scripts.

Identify and lead process improvement across the QA organization.

Independently estimate and re-estimate projects.

Recognize and communicate dependencies in cross functional testing as well as data to complete estimates.

Facilitate discussions Contribute to the funding and forecasting process. Can train and mentor team members on forecasting protocols.

Assist with on boarding new team members, coordinating and delivering training to team members.

Can develop content and other resources for training.

Other projects as assigned

Provide quantitative data reflecting the scope and impact of the job – such as budget managed, sales/revenues, profit, clients served, adjusted scripts, etc.

Solves complex problems;

Takes a new perspective using existing solutions;

Works independently receives minimal guidance;

Frequently inter-organizational and outside customer contacts;

Represents the organization in providing solutions to difficult technical issues associated with specific projects;

Contributes to the completion of specific programs and projects;

Failure to obtain results or erroneous decisions or recommendation would typically result in serious program delays and considerable expenditure of resources.


Bachelor’s degree in relevant discipline or equivalent work experience.

5-8 years relevant experience or Master’s degree with 3-5 years relevant experience.

Understanding of software development methodology;

MS Office skills required;

Knowledge of automated test tools and/or programming languages;

Demonstrated advanced technical and analytical skills;

Excellent verbal and written communication skills;

Strong leadership skills.

Ability to adapt in a dynamic work environment, learn quickly and solve problems;

Ability to work a flexible schedule to accommodate business needs;

Detail-oriented with the ability to work and guide others during time constraints to meet deadlines;

Demonstrated ability to mentor and train teams


Through the range of healthcare products and services Accredo offers, team members provide in-depth care for patients with chronic health conditions like hemophilia, oncology, rheumatoid arthritis and growth hormone deficiencies. In addition to the wide range of healthcare products offered to these patients, we provide comprehensive management services, including outcomes measurement, counseling, clinical care management programs, social services and reimbursement services. In these very high-touch roles, employees leave every day knowing they made a positive impact on patient lives.


Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the Most Admired Companies in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.


Company info

Express Scripts Holding Company
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Company Profile
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