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Job Details

Insertion Operator

Company name
Paychex, Inc

Rocky Hill, CT

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Insertion Operator


Rocky Hill


Operates various pieces of insertion equipment to assist in fulfillment of payroll and other Paychex packages and mailings. Assists in packaging for delivery and performs other fulfillment related tasks as needed.

Sets up insertion equipment to process various jobs.

Records and escalates issues to appropriate parties to ensure output is correct and is good quality.

Coordinates with various business units to determine scheduling of miscellaneous jobs.

Notifies the supervisor of situations that will affect the delivery of scheduled jobs to ensure all jobs are still completed within established standards.

Attends to or reports all maintenance issues to ensure that all machines are functioning within established downtime standards.

Analyzes and resolves basic insertion problems to ensure proper performance of all inserters.

Tracks postage information for in-line mail metering and other miscellaneous tracking to ensure costs are allocated appropriately to the correct cost centers and to ensure appropriate postage charges are applied to the type of mailing being sent.

Complies with all security and audit procedures as required by procedures and policy in order to protect client information.

Maintains readiness of all insertion equipment (including cleaning and user maintenance) in order to meet production requirements. May include coordinating vendor maintenance as directed by supervisor.

Stages supplies as necessary in order to maintain production readiness.

Operates various types of office equipment (in-line mail metering, multi-function devices, etc.) to ensure timely processing of payrolls or client packages.

Participates in projects and facilitates training sessions as needed to ensure the department can meet the needs of special projects and their objectives and goals are in line with the team’s.

Performs other duties as assigned, including inventory, packing quarterly packages, and back-up computer operations to ensure department needs are met.

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Company info

Paychex, Inc
Website :

Company Profile
Paychex, Inc., together with its subsidiaries, provides payroll, human resource, insurance, and benefits outsourcing solutions for small to medium-sized businesses in the United States and Germany. The company offers payroll processing services that include the calculation, preparation, and delivery of employee payroll checks; production of internal accounting records and management reports; preparation of federal, state, and local payroll tax returns; and collection and remittance of clients’ payroll obligations. It also provides a software-as-a-service solution to meet the payroll and human resource administrative needs; a suite of self-service online payroll services and products, including Paychex Online Payroll, Internet time sheet, online reports, and general ledger reporting service; payroll tax administration services; employee payment services; and regulatory compliance services, such as new-hire reporting and garnishment processing. In addition, the company offers human resource outsourcing solutions that provide a package of services consisting of payroll, employer compliance, human resource and employee benefits administration, risk management outsourcing, and the on-site availability of a professionally trained human resource representative. Further, it provides retirement services administration; insurance agency services for property and casualty, business-owner, commercial auto, and health and benefits insurance products; online human resource administration software tools for managing employee benefits, personnel information, and human resource compliance and reporting; and other human resource services products, including employee handbooks, management manuals, and personnel and required regulatory forms. The company markets its services primarily through its direct sales force. As of May 31, 2013, it serviced approximately 570,000 payroll clients. The company was founded in 1971 and is headquartered in Rochester, New York.

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