Job Details

Learning Consultant II.

Company name
Fifth Third Bank

Location
Cincinnati, OH

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Profile

Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

At Fifth Third Bank, the Human Capital division provides strategic human resources functions to attract, develop, retain and engage a skilled and diverse workforce. We are a team of professionals who strive to provide the best opportunities in the marketplace and be recognized as an Employer of Choice. We are focused on operational excellence, culture and talent optimization to support the needs of our business and realize a vision to have the highest performing talent in roles critical to achieving our Bancorp objectives.

GENERAL FUNCTION: Assists in developing learning solutions that address client (LOB or Staff) performance needs. Primary learning consultant for business client functions where scope, scale and complexity is moderate to complex.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank#s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

DUTIES AND RESPONSIBILITIES:

.Works closely with LOB HC Business partners and LOB leaders to identify learning project needs.

.Gains background information on project to determine if a learning solution is necessary. Develops and implements a measurement plan for assigned learning projects.

.Follows all relevant Analysis, Design, Development, Implement, and Evaluate (ADDIE) processes and procedures.

.Conducts analysis of learning requests. Determines gaps in performance relative to assigned project and recommends solutions to address gaps. Completes analysis of impacted audience throughout LOB(s), identifies constraints and works to address gaps. Creates business requirements for learning projects and gains LOB approval.

.Collaborates with Design & Development and Learning Implementation to ensure teams are fully engaged in ADDIE projects; provide relevant information and support to teams to ensure shared project outcomes are met.

.Partners closely with the Implementation and ID&D teams; provides support to achieve shared goals.

.Collaborates across EL team and HC organization to ensure project objectives are met. Work with project stakeholders to create and manage project plans for projects that are small to moderate in complexity. Responsible to ensure assigned items arecompleted on time.

.Collaborates with EL Project Management team in support of complex projects.

.Prepares summary of Level 1, 2 & 3 (if applicable) evaluations to measure the quality/effectiveness of learning solutions.

.Collaborate with other HC Partners (HCBPs, Talent Acquisition, Employee Relations) as necessary.

.Builds relationships with LOB leaders to further the development of learning strategies.

.Collaborates with HC Business Partners and HC Design team to develop curricula in support of competencies for positions within their LOB. Provide LOB reporting on completions of key courses, such as leadership paths or for pivotal roles.

.Provide consulting to HCBPs, LOB leaders, etc. regarding leadership curricula and other tools and resources (OPAL, LMS, etc.)

SUPERVISORY RESPONSIBILITIES: None

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Experience Required

KNOWLEDGE & SKILLS REQUIRED:

.BS or BA degree in related field (Business, HR, OD, L&D, Education) required.

.5 years experience with progressive / increasing scope. Must have previous experience in a corporate learning environment.

.Demonstrates the ability to use consultative skills of active listening, insightful questioning and effective persuasion with clients. Is curious; asks the tough questions; challenges others' thinking and will appropriately push back to get to corebusiness and/or true performance gap issues.

.Intermediate knowledge of key learning principles - adult learning principles, performance improvement strategies, measurement, ADDIE, etc.

.Financial acumen; ability to understand the performance of key business metrics

.Excellent verbal & written communication skills; demonstrated experience in communicating with business leaders.

.Strong analytical skills; performance improvement, problem solving. Uses data to support decision making.

.Proven ability to work with multiple levels of management across an organization

WORKING CONDITIONS:

.Normal office environment with little exposure to dust, noise, temperature and the like.

.Business travel may be required.

Job Code: 51337405

Posted Date: September 13, 2017

Company: FIFTH THIRD CENTER-CINCINNATI

Contact:

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Company info

Fifth Third Bank
Website : https://www.53.com

Company Profile
Fifth Third Bank is The curious bank. We are one of the top-performing banks in the country with a more-than-150-year heritage of success that comes from living up to our promise of listening to our customers and inspiring them with smart financial solutions. We are about: Fifth Third Bank, Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V Specialties Commercial Banking, Branch Banking, Consumer Lending, Investment Advisors

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