Job Details

Life Insurance Processor Billing

Company name
Computer Sciences Corporation.

Location
Nashville, TN

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Profile

Life Insurance Processor - Billing','Associate Customer Support','1700PMN','Customer Services','Regular','USA-TN: TENNESSEE-NASHVILLE','','Full-time','No','No','Not Available','Not Available','','','','','','None','None','','','','','','','','','Regular','Global Industries','Global Industries','Sep 11, 2017','!*!Summary

This

individual will be responsible for handling complex Life Insurance

compliance/billing issues for DXC. Employees will interact with other

departments to provide assistance, support answering inquires, drafting

customized letters and resolve more complex issues while adhering to

procedures.

Must have Life insurance experience OR Medical Billing experience Excellent Writing and Grammar skills, employee will write letters to

policy holders on occasionWill be responsible for handling complex billing issues  Must be extremely organizedProven ability to research complex Life

insurance issues High analytical skills with the ability to think

critically to solve complex issuesProficient in time management skillsComfortable with tight deadlinesStrong

computer skills: MS Office (Excel, Word, Outlook)Researches customer inquiries and responds to

appropriate parties in a timely manner.Processes requests and updates administrative

system with results of inquiry to include proper documentation.Processes and distributes incoming and outgoing

mail for multiple clients in accordance with established service level

agreements.Performs data entry and matches documents to

appropriate accounts to ensure up to date and accurate information.Interfaces with team members, management, and

customers in reference to customer service issues.Reviews client reports to ensure data integrity;

prepares and submits report to management.Reviews and recommends modifications to

procedures and workflow as necessary to ensure efficient and effective

processing of transactions.Monitors daily transactions to ensure policy and

procedures are in accordance with service level agreement.Answers telephones and responds to complex

customer questions and/or forwards call to appropriate personnel.Must be an excellent communicator

(verbal/written)

 

Training

Employees will work closely with training staff during the first 6 – 8

weeks. Employees will shadow senior staff members and gain hands on experience

with day to day functions of job, learn internal systems and become acclimated

with DXC procedures.

Overview of Admin systems (Cyber Life) Product training / Life Insurance IndustryProcess Training Billing

 

Selling points

Will gain

ground up valuable industry knowledge that will allow them to move up into

other opportunities in DXC.

Challenging role in which every day will be

differentDefined Career pathDepartment is experience tremendous growth 

','!*! Basic Qualifications High school diploma or G.E.D. Four or more years of customer service or other telephone experience Experience working with organizational functions and personnel Experience working with fax machines, computer software, and telephone technology Experience working with and skilled in the use of help desk software Other Qualifications Business and analytical problem solving skills Communication skills Ability to work independently Ability to follow oral and written directions ','DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, ','citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers ','receive equal consideration for employment.','Associate Customer Support

Company info

Computer Sciences Corporation.
Website : http://www.csc.com

Company Profile
CSC is a global IT services company. Our people do amazing things to help businesses, government and communities solve their toughest challenges. Learn more about the industries we serve, our solutions portfolio, where we're located and what makes CSC different from other technology companies.

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