Req #: 61802
Location Name: Downtown Crossing, Boston
Department: Store Ops/LP/Planning/Design
At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!
The Loss Prevention Agent is responsible for protecting the assets of DSW, helping to maintain a safe business environment and monitoring and enforcing associate compliance to Company policies and rules of conduct. You will be responsible for promoting shortage prevention and awareness as well as as working to detect and apprehend shoplifters and other customers who commit thefts and/or fraud while on DSW premises. Reports to Loss Prevention Manager. No direct reports. Must possess the ability to:
*Complete all Loss Prevention training requirements and maintain personal certifications as required by law. *Understand and maintain strict compliance with the law and company policies concerning apprehensions and the preservation of evidence. *Under direction of Loss Prevention Manager, train new associates on LP standards, company policies, theft deterrence and shortage awareness. *Recover stolen merchandise and apprehend shoplifters and other customers who commit fraud against DSW in compliance with company standards. *Serve as support to store management to ensure safe work environment. *Prepare complete reports relative to all theft incidents, merchandise recoveries, and safe work environment.
*High School Diploma or equivalent preferred
*Possess strong verbal and written communication skills. *Must be able to communicate with all levels of staff and management. *Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines. *Must be able to stand/walk sales floor for entire shift. *Special State Police Officer (SSPO) is a plus *Possess general operating knowledge of retail security camera equipment. *Ability to work nights and weekends appropriate to retail business needs. *Prior Loss Prevention/Security experience a plus.
DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant or associate who requires an accommodation to perform the essential functions of the job should contact Human Resources at 866-221-0556 and select option 9 to request that accommodation.
Website : http://www.dsw.com