Manager Client Services Deployment - GE Aviation/Accenture JV

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Taleris, a GE Aviation and Accenture joint venture
, is dedicated to providing airlines and cargo carriers around the world with intelligent operations services focused on improving efficiency by leveraging aircraft performance data, prognostics, recovery and planning. Taleris is headquartered in Dallas, TX but has operations in Austin and Southampton, England. If you’re passionate about aviation services and looking for a career rich with challenges and unlimited opportunities, then join Taleris and help us impact the globe for generations to come.
The Manager, Client Services Deployment role will be an exciting leadership position within the new GE Aviation business unit which will be focused on delivering software and service tools that enable increased decision making for airline operations.
The Manager, Client Services Deployment will demonstrate accountability for functional, business, and broad company objectives. In this role, you will integrate and develop processes that meet business needs across the organization, manage complex issues within area of expertise, be involved in long-term planning, and contribute to the overall business strategy.
In addition, you will:
Serve as solution delivery expert for the design and implementation of assigned application areas
Be accountable for operational excellence of assigned program(s), with duties including project reviews, feasibility, cost benefit analysis, prioritization, initiation, execution and closure for all project work related to the program
Manage budgets and contracts associated with program(s) or initiative(s)
Manage activities of project team resources to support and deliver solutions relating to the program(s)
Maintain effective working relationships with peers and vendors to seamlessly integrate the program area into the overall strategic objectives and activities of the organization
Coordinate program support activities, including the development of internal and external communications, establishing roadmaps and benchmarks, and developing training plans
Lead the analysis, requirement development, design, documentation, implementation and maintenance of small to medium IT solutions for business processes
Support, advise, assist, guide and resolve problems for client leaders and users
Work as a business partner with client leaders and users to evaluate / improve business processes and arrive at mutual, cost effective solutions
Ensure conformance to system architecture, standards and practices
Prepare and present project plans, status reports, cost / benefit studies and recommend funding and resources
Initiate direct communication with specific customers, clients, suppliers and systems personnel
Act as a change agent for business processes
Stay current with enabling technologies and work as a partner to promote their use
Coordinate outsourced supplier efforts as required
Lead in the evaluation / implementation of third party software solutions
Qualifications:
Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science or Engineering
Minimum of 5 years leading operational software applications deployments
Desired Characteristics:
Master’s Degree in Business Administration (MBA)
Proven leadership skill in both business planning and information technology
Knowledge of Oracle or other ERP applications with additional hands-on experience
Able to use Six Sigma tools and techniques to drive change (GE Employees Only)
Strong oral and written communication skills
Strong interpersonal and leadership skills
Capable and influential at project management
Quality and cost driven
Experienced in CAP (Change Acceleration Process)
Strong client facing skills
Minimum of 5 years working with airlines / airline operational systems
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Tracy Beller
GE Aviation
1 Neumann Way
Evendale, OH 45215
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