Job Details

Manager Operations Analysis and Performance Data Engineering

Company name
Delta Air Lines, Inc.

Atlanta, GA

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Atlanta, GA

Summary: The Operations Analysis & Performance (OAP) team at Delta provides database reporting, ad-hoc data, and analytical support across all major operations areas of the company. This position supports the business by developing data-driven solutions aimed at continually improving airline performance and decision making. The role will support the delivery of a real-time operational database, a business view of data for the operation, and an operational event data lake. The Decision Support manager will partner with the data science team and IT to deploy advanced analytics solutions into the operational environment. The leader will also partner cross-divisionally to establish data governance and metadata for OAP and the enterprise. This position will require a strong understanding of how the database reporting environment is structured as well as troubleshooting when automation errors occur.

Primary Functions:

Manage the database environment and automation process involved in operational business reporting

Partner with Information Technology to optimize and enhance the database environment for optimal efficiency and best practices

Locate and extract data from a variety of sources for use in reporting, analysis, and statistical modeling to drive continuous improvement

Identify and source new data for use in reporting, analysis, and statistical modeling

Establish an operational data lake and a real-time reporting environment for the operations

Lead the adoption of data governance and metadata throughout OAP

Define requirements and develop a business view of data for the Operations divisions

Lead, coach, develop and mentor team members (direct reports) and train others in various skillsets and subjects

Promotes Delta's Rules of the Road and Servant Leadership

Develops strategic and tactical plans that create a safety conscious environment that results in employee safety and well-being


Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics/Statistics, or other quantitative field (Master's degree preferred)

5 years of database or analytical work experience preferred

Advanced level ability to think critically and analytically to find solutions to business problems

Advanced level knowledge of SQL, SAS, SPSS, R, Python, or other statistical programing languages

Advanced level Visual Basic, PHP, Perl, C or other functional programming skills

Advanced level Statistical analysis and modeling including Linear Regression, Segmentation, non-linear predictive (e.g. Logistic) regression and machine learning

Advanced level ability to manage a reporting database environment, troubleshoot, and automate reporting within Teradata and SAS Server

Advanced level ability to manipulate data using programing language and to create complex queries

Strong attention to detail and the ability to manage multiple complex requests and projects simultaneously

Must have strong computer programing skills and the ability to create clear, concise, and well formatted PowerPoint presentations

Creative thinking and quick turnaround on requests required

Must be able to interact and collaborate at all levels within Operations Analysis & Performance, OCC, cross-divisional working groups, and outside entities

Must also be able to lead a team to reach divisional and corporate objectives

As an equal opportunity employer, Delta Air Lines recognizes that our strength lies in our people. We are committed to diversity.

Company info

Delta Air Lines, Inc.
Website :

Company Profile
What started as a humble, little aerial crop dusting operation called Huff Daland Dusters in 1924 has now grown into one of the world’s largest global airlines, helping more than 160 million travelers get to the places they want to go to each year.

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