QTC Management, Inc.
Assists in the on-the-job training of Medical Assistants in clinic processes and procedures. Performs front and back office duties, to include phones, data entry, and assisting in the examination process of patients under the direction of a physician. Interviews patients, measures vital signs and records information on patients' charts, draws and collects blood samples from patients, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests.
Essential Duties and Responsibilities:
Conducts on-the-job and job specific training for new and existing team members to ensure understanding of the job, responsibilities, policies and procedures
Updates existing training procedures as necessary and provides feedback related to training effectiveness
Strategize to find new methods to improve and promote quality of medical reports and monitors own work to ensure quality is met
Assists manager in the development or identification of training materials
Performs routine procedures to obtain claimant’s medical history, record vital signs and complete lab requisitions
Performs standard diagnostic procedures accurately, efficiently, and with the highest quality including but not limited to: 12-lead electrocardiograms, proficient venipuncture, and preparation of lab specimens for laboratory courier, pulmonary function test (PFT), arterial flow Doppler studies, exercise Doppler studies, and exercise treadmill stress tests
Reviews and edits reports in proprietary software application to ensure accuracy in context, grammar, spelling, and consistency accomplished by review of computerized worksheets, doctor’s notes, and verification of information through dialogue with physician and/or initiating follow up contact with claimant
Works with providers and operational teams to ensure reports are submitted timely and accurately
May be required to chaperone providers with claimants of the opposite sex during an examination
Assist claimants and providers with translation of questionnaire forms or during evaluation, as necessary
Other duties as assigned to meet the needs of the organization
Ability to travel 90% locally and nationwide
High level of detail by the ability to identify mistakes or inconsistencies
Excellent verbal and written communication skills
Knowledge of medical terminology and its applications
Knowledge of EMR and MS Office Suite software applications
The ability to organize plan and coordinate multiple tasks with a high sense of urgency and follow-through
Ability to work both in a team environment as well as independently
Exceptional Customer Service skills that will enhance the interaction with the providers, operational teams and clients
Ability to demonstrate an understanding of applicable policies and procedures.
Ability to maintain conditions that ensure a healthy and safe working environment
Must be able to demonstrate and promote a positive team oriented environment
Ability to manage financial responsibilities and expense reports consistent with company policy
Ability to review, interpret, and implement policy & procedures
Ability to effectively present information one-on-one, in small groups, and/or to visitors of the company
Excellent working knowledge and understanding of medical terminology, anatomy and physiology
Ability to type a minimum of 30 wpm with accuracy
Superior customer service skills that will enhance the interaction with the providers, operational teams and clients
Education and/or Experience
includes certificate & licenses
High school diploma or GED equivalent, Associate degree in Medical Assisting and/or graduation from an accredited vocational Medical Assistant program, and/or military equivalent
Medical Assistant Certification/Registration or meet state requirements
3 to 5 years of medical assistant experience
Technology driven medical data entry system experience or related computer data entry
Experience in Occupational Medicine clinic, General Medical, Internal Medicine work environment preferred
Phlebotomy certification preferred
CPR certification required
First Aid certification preferred
Physical and Mental Requirements:
The physical and mental requirements and abilities described herein represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific mental requirements and abilities essential to the performance of this position include but are not intended to be all-inclusive: reading comprehension and writing capabilities, adaptability, analyzing, assessing, calculating, decision-making, good judgment, social skills, ability to follow instructions, and self-management.
Specific physical requirements and abilities essential to the performance of this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arm. The employee is occasionally required to walk and stop, kneel, crouch, crawl, or lift and/or move up to 20 pounds.
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.
QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view Equal Employment Opportunity Posters provided by OFCCP here
QTC Management, Inc.
Website : http://www.qtcm.com
QTC is currently the largest private provider of government-outsourced occupational health and disability examination services in the nation. We employ more than 540 experienced clinical, operational, and corporate associates located within 39 company-owned and government-based facilities across the nation.