Job Details

Registrar Hendersonville

Company name
HCA Holdings, Inc

Location
Hendersonville, TN

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Registrar - Hendersonville

in

Hendersonville

Tennessee

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future.

As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.

This is a full−time, hourly position with a schedule of usually not less than 32−hours per week and not more than 40−hours per week depending on volume, workload and staffing support.

GENERAL SUMMARY OF DUTIES

- Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

* Interview patients to obtain all necessary account information * Ensure charts are completed and accurate * Verify all insurance and obtain precertification/authorization * Calculate and collect patient liable amounts * Ensure that all necessary signatures are obtained for treatments * Answer any questions and explains policies clearly * Process patient charts according to paperwork flow needs and established productivity standards * Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions. * Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information * Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule * Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers. * Verify insurance benefits and determines precertification status. If precertification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system. * Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards. * Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy. * Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate. * Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action. * Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer. * Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file. * Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments. * Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts. * Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents * Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action. * Acknowledge, file, and send MOX messages via Meditech * Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving appropriate tests * Escort patient to his/her destination or refers patient to an available escort * Activate all pre-registered patients that have reported for services * Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment * Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” * Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

Communication - communicates clearly and concisely, verbally and in writing

Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

Interpersonal skills - able to work effectively with other employees, patients and external parties

PC skills - demonstrates proficiency in PC applications as required

Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems

Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

EDUCATION

High school diploma or GED required

EXPERIENCE

At least one year of registration experience preferred

registra*

Job:

*Admitting Registration Clerical & Scheduling

Title:

Registrar - Hendersonville

Location:

Tennessee-Hendersonville-Hendersonville Medical Center

Requisition ID:

08942-138420

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Company info

HCA Holdings, Inc
Website : http://hcahealthcare.com

Company Profile
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Milton Johnson serves as Chairman and Chief Executive Officer of HCA. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities. And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

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