Job Details

Remote Operations Specialist (Drilling) Houston, TX

Company name
Baker Hughes, Inc.

Houston, TX

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'Remote Operations Specialist (Drilling) - Houston, TX','1710894','!*!About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at

Role Summary:

The Remote Operations Services group is launching a Drilling Performance Analysis service that will evaluate real-time drilling data and compare them to offset legacy data used to develop technical limits and KPIs.  Exceptions noted within the KPIs are used to identify lost time and drilling performance improvement opportunities.  Analysts must have a strong drilling background (SLS, Directional or LWD preferred), and must be capable of interpreting the KPIs generated by the system and effectively communicating these findings to internal and external customers.  The findings are communicated as technical reports and presentations. May oversee a group of junior analysts.

Essential Responsibilities:

Responsible for leading technical support, configuration and monitoring of real-time feeds from well site systems

Ensure compliance with Service Level Agreements

Duties include working with Baker Hughes and customer IT groups to ensure service resiliency and information security policies are fully aligned

Test new releases of real-time software applications

Ensure email and telephone requests are recorded using the standard incident tracking system

Act as a liaison to the management team

Work with well site engineers and customers in identifying and evaluating potential inefficiencies in drilling operation

Supervises and effectively mentor real-time operations staff

Provide high level of technical support to well site and office based customers

Ability to evaluate and provide feedback on new systems

Ability to recognize and improve on process inefficiencies within the group, trouble shoot systems and perform root cause analysis


Bachelor’s Degree in IT, Science, Engineering, Geosciences, Computer Science or related field or 3 - 4 years of experience in oilfield operations

In-depth understanding of common drilling practices across a wide range of environments

Excellent presentation and technical report writing skills

Strong attention to details and confidentiality

Excellent communication and interpersonal skills

Ability to interact with customers at various managerial and technical levels

Highly motivated, focused, hands-on, result oriented, strong drive for excellence

Experience in one or more areas such as MWD/LWD, Directional Drilling, Surface Logging or Completions and Production

Advanced use of software applications including MS Office, e-mail clients, and web browsers

Desired Characteristics:

BHGE DG Academy / MWD / LWD Academy


Houston, TX

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more ','Services','North America-United States-Texas-HOUSTON','Remote Operations Specialist (Drilling) - Houston, TX'

Company info

Baker Hughes, Inc.
Website :

Company Profile
Baker Hughes Incorporated (NYSE: BHI) creates value from oil and gas reservoirs with high-performance drilling, evaluation, completions and production technology and services, integrated operations and reservoir consulting. Our solutions are designed to lower costs, reduce risk or improve productivity for the global oil and gas industry. Baker Hughes was formed in 1987 with the merger of Baker International and Hughes Tool Company—both founded over 100 years ago when R.C. Baker and Howard Hughes, Sr. conceived ground-breaking inventions that revolutionized the fledgling petroleum era. Since those earliest advancements, we’ve never stopped searching for solutions to conquer the next frontier.

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