Job Details

Retail Print Services Supervisor (T)

Company name
Office Depot, Inc

Location
Fayetteville, NC

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Responsibilities:

At Office Depot and Office Max, ourPrint Services Supervisoris a full-time role, and the person in this position will have ownership of the Print Services area. S/he will be responsible for engaging and providing an exceptional experience for customers requiring Print services. He/she is expected to quickly build ongoing customer relationships and become a trusted expert by utilizing advanced Print Services knowledge to meet customers' needs.

The person in this role demonstrates a passion for the brand, print solutions, and other products offered to our customers. S/he will utilize Office Depot and Office Max's proven sales principles to proactively engage customers, in order to drive the sales of Print Services and properly assess customer needs to ensure satisfaction in every interaction.

The Print Services Supervisortakes ownership for completing all print orders correctly and within the quoted timeline, and assesses whether the Regional Print Center should be utilized. The associate in this position is also responsible for the training of Print Services Specialists and will also provide cross functional training, when needed, for other associates within the store. Additionally, s/he, will perform daily and weekly maintenance of the Print area.

Qualifications:

High School diploma or equivalent education preferred

Other Information:

Minimum 3 years' experience and/or training in related field

Experience in Print Center Operations preferred

Must be the subject matter expert in the Print Services area

Must possess advanced selling skills

Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers

Must be adaptable to a changing environment

Must be able to coach and train others in a professional environment

Possess excellent verbal and written communication skills

Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities

Must possess ability to process information/merchandise through POS register system

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.

Company info

Office Depot, Inc
Website : http://www.officedepot.com/

Company Profile
Office Depot, Inc., together with its subsidiaries, supplies office products and services. The company’s North American Retail division sells an assortment of merchandise, including office supplies, technology products and solutions, business machines and related supplies, facilities products, and office furniture under various brands through its chain of office supply stores. Its North American Business Solutions division sells branded office supplies, technology products, cleaning and breakroom supplies, office furniture, services, and other solutions, as well as copy and print services to small, medium, and large-sized businesses through a sales force, catalogs, telesales, Internet sites, and limited store locations. The company’s International division sells office products and services through direct mail catalogs, contract sales forces, Internet sites, and retail stores using company-owned operations, joint ventures, licensing and franchise agreements, alliances, and other arrangements. This division also participates under licensing and merchandise arrangements in South Korea, Israel, the Dominican Republic, and the Middle East. It offers its products under various labels, including Office Depot, OfficeMax, Viking Office Products, Foray, Ativa, Grand & Toy, TUL, and DiVOGA. As of February 25, 2014, the company operated 2,200 retail stores in 57 countries. Office Depot, Inc. was founded in 1986 and is headquartered in Boca Raton, Florida.

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