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Job Details

Seasonal Work at Home Customer Service Rep South Carolina

Company name
Convergys Corporation

Location
,

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Seasonal Work at Home Customer Service Rep-South Carolina

in

SC

United States

Job Title:

Seasonal Work at Home Customer Service Rep-South Carolina

Job Description

Currently hiring seasonal customer service agents for a large gourmet food & gifts retailer for the Holiday season.

Calling all customer service agents in the state of South Carolina!

Currently hiring seasonal customer service agents for a large gourmet food & gifts retailer for the Holiday season.

Earn $11.50/hr as a Seasonal Customer Service Representative with PAID training!

Position starting as soon as October 26th and runs through mid-December. MUST have open availability for the duration of position.

In this position you will be handling inbound calls for order placement, and upselling add-ons to compliment the order. Customers will also be calling in with order inquiries or issues. Your goal will be to resolve the issue while maintaining a high level of professionalism.

Minimum Requirements/Additional Info:

High School Diploma or GED and at least one year of customer service experience We need you to have your own PC (less than six years old) and high-speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working.

Your monitor will need to be 15.6” – minimum (capable of 1024 x 768). A flat panel display is highly recommended; televisions cannot be used as monitors. (External monitors are permitted for laptops)

A quiet, distraction-free, location in your home to work.

A telephone (landline or cell) is required for part of your training and team calls. This phone is not used receive your incoming work calls; your Internet connection is used for that.

An approved headset and flash drive will be required before you start working with us. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you.

A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously.

We need you to be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself! Well, we need you to take pride in providing that same great service to others.

We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week.

Schedules vary and will be discussed during the interview.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Convergys is an EEO/AA/M/F/Vet/Disability Employer

Location:

USA, SC, Work-at-Home

Language Requirements:

Time Type:

Full time

Who We Are

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.

For our clients, this means our 125,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.

For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!

Build Your Career With Convergys

When you become part of our team, you join 125,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to Grow As a Team. It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!

Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.

Convergys has careers available in 31 countries at 150 locations.

Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work.

https://youtu.be/uhKhulU-ANg

Convergys is an EEO/AA/M/F/Vet/Disability Employer.

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Convergys

Convergys Jobs

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Company info

Convergys Corporation
Website : http://www.convergys.com

Company Profile
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit convergys.com to learn more about us.

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