Job Details

Senior Commercial Underwriter'

Company name
National General Insurance

Dallas, TX

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Primary Purpose:

This position is responsible for evaluation of the Commercial Auto product from an underwriting perspective and utilizing data from PS&S, Pricing, and Marketing to grow the Commercial Auto business profitably.  This position will make decisions for risk acceptability of certain types of business and approve or decline submissions based on underwriting guidelines and within individual authority.  Senior underwriters serve as leaders within the team and will mentor and assist with the training of more junior team members.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Perform risk reviews and upfront underwriting review to determine risk acceptability (new business, renewals, reinstatements)

Make decisions on risk acceptability and/or pricing as outlined by the underwriters level of authority

Serve as point of contact for all exceptions (agents, sups, TSM, Pricing, Marketing, Etc.). 

Significant involvement with underwriting and processing of new business and renewals, including providing input into product decisions and procedures

May have responsibility for supervising a unit of either underwriters or underwriting assistants which includes supervising and evaluating performance of the team and may also assist with other staffing decisions/ planning.

Train and mentors Processing and Phone teams as new and/or revised procedures are implemented, and train and mentors less experienced staff/personnel and/or Territory Sales Managers (TSMs) and agents

Identifies strategic opportunities for growth by analyzing current procedures and guidelines

Work collaboratively with the Marketing Department and Commercial Product Managers and Analysts to accomplish growth and profit objectives

Document and communicate underwriting guidelines, philosophies, and decisions with Pricing, Marketing, Compliance, etc. as well as generate ideas & facilitate automation for the Commercial product

Develop and analyze both internal and external data in order to provide key input to Pricing and Marketing by analyzing the quality of agents’ business through profile reviews, audits, and ongoing communication with Pricing, Marketing, and PS&S

Help to determine actions needed for agent rehabilitation

Develop and maintain performance standards and tools used to perform underwriting audits, using file reviews (conducted by themselves or others) to ensure adherence with underwriting guidelines and direction

Participates in annual agent reviews with Pricing and Marketing. Assist the TSMs with Agency audits

Prepare reports for various channels and departments and participate in meetings as necessary               

Possess a significant knowledge of state and federal laws and regulations applicable to the use of commercial vehicles and act a subject matter expert for both agents and underwriters

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree or in-lieu of degree equivalent education, training and work-related experience

5 years of commercial underwriting experience

Ability to establish and maintain agency relationships, identify profitable opportunities, and able to assist in leveraging business opportunities for other divisions

Ability to effectively manage a book of business

Proficient in evaluating agencies for new business potential

Thorough understanding of underwriting policy and procedures

Thorough understanding of the insurance industry and organizational relationships of the company

Effective leadership and diplomacy skills; must be able to coach and mentor others

Strong analytical skills

Strong attention to detail, organizational skills, and timeliness in order to meet customer service expectations

Ability and desire to learn and effectively use computer based underwriting systems to manage workflow

Strong knowledge of forms and commercial insurance coverages

Must possess effective verbal and written communication skills

Expertise is specialized subject matter

Desired Skills:

Bachelor’s Degree in a Business related field

10 years of commercial underwriting experience

Supervisory experience

MBA or graduate degree in Marketing or Finance.

Insurance professional designations such as IIC, CPCU, AU,  and/or ARM

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Thorough knowledge of the Policy Processing systems.

Project management experience

Ability to effectively prioritize

Multi-tasking abilities

In-depth business knowledge

Effective problem solving skills

Ability to cultivate cross-functional relationships

Professional phone etiquette and interpersonal skills

Negotiation and sales skills.

Ability to make decisions, solve problems and work in a fast paced environment meeting aggressive business deadlines.

Job Requirements

- About National General Holdings:

National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training

• Medical, Dental, Vision benefits

• Wellness Programs

• Life and Short/Long Term Disability Insurance

• 401k w/ Company Match

• Company Paid Holidays & Generous Time-off policy

• Employee Discount Program

• Career Advancement and Development Opportunities

• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)

• On-site Fitness Center (Cleveland and Dallas offices)

• Subsidized parking (Cleveland office)

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Company info

National General Insurance
Website :

Company Profile
We believe there's more to auto insurance than coverages and claims. At National General Insurance, we start with experience – yours. We're guided by your unique needs, translated into the policy that works best for you, your family and the vehicles you drive. Our job? To give you the benefits of our experience. More than 60 years of it, grounded in the automotive industry. We take pride in the insurance products and services we offer, designed to give you the best possible auto insurance coverage – affordably – from your first car to your 21st. We are committed to your complete satisfaction. And if you do need to make a claim, we'll handle it as quickly, professionally and gently as we can. We don't just want to “get” your business. We want to keep it.

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