Dallas, Texas 75201
The Senior Property Manager, located in our Dallas, Texas
will be responsible for property management operations of multiple properties within the market. This person will coordinate major projects as well as company and customer initiatives; provide management oversight, training, and coordination of the general duties of the property management function; budget oversight and coordination; lease administration oversight; reporting and coordination oversight; resolves critical impact customer relations issues; ensures consistency across the market; point of contact for property management reporting and communications.
Develop and maintain positive relationships with all customers and vendors. Be proactive and responsive to tenant’s needs and requests. Participate in the Global Services Program, including identification of Global Customers and appropriate communications with the corresponding Global Services Officer.
Coordinate customer relation functions and holiday activities/gift distribution.
Accountable for the property revenues and expenses and use sound financial measures to ensure that the budget and financial goals are met. Prepare, review, and implement operating and capital budgets.
Establish and administer estimated/actual recoveries.
Coordination of operating expense reconciliations with the accounting department; must be knowledgeable of lease provisions.
Manage real estate tax review process for properties; communicate tax issues to senior management.
Manage insurance requirements for properties and associated vendor/supplies.
Manage the AP/AR invoicing process for site.
Identify and implement opportunities for increasing revenue potential, including proposing and justifying capital improvements to enhance the asset’s value, optimize return on investment, and promote long term financial growth for portfolios. Develop a comprehensive capital improvement schedule for each property.
Support Market Officers in achieving occupancy goals by offering superior customer service and relationship management to achieve high renewal ratios by ensuring vacancies/marketable spaces are up to Prologis standards.
Use and oversee persistent and aggressive collection actions to minimize credit loss, delinquency, and promote high economic occupancy. Follows established Company and legal requirements related to the default proceedings and eviction process.
Enforce all policies and procedures. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices. Manage environmental programs
Manage the annual Prologis Customer Satisfaction Survey.
Manage the lease administration process by ensuring timely updates of any lease changes.
Manage customer move-ins and move-outs process.
Investigate all complaints, disturbances and violations and resolves the issues.
Conduct routine site inspections to ensure that the physical aspects of the properties meet established standards regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, and general appearance, and implement corrective measures as necessary.
Negotiate with, select and oversee contractors, vendors, and other service providers including proper documentation and monitoring of vendor performance to assure full compliance with standards established within the service agreement. Evaluate all service contracts requirements on an annual basis.
In conjunction with other departments, plan, schedule, and coordinate general maintenance, major repairs, and capital improvement projects. Act as a liaison between customer and construction management and participate in punch list walk-through and follow-up; coordinate finish selections.
Partner with other departments to resolve property management issues.
Lead a team of 3-5 employees (property managers, maintenance technicians, administrative personnel) by conducting regular meetings to review service expectations, brainstorm, problem-solve, etc. Ability to motivate, train/develop, and direct people as they work, identifying the best people for the job. Ability to manage staff performance in accordance with company policies, values, and business practices.
Assimilate and analyze information pertaining to market and economic conditions.
Other duties, as assigned.
Essential Skills & Experience:
Bachelor’s Degree from a four-year college or university and 5-10 years of commercial real estate experience; or 15 years of experience as a property manager ; or a CPM or RPA designation; or equivalent combination of education and experience.
Must have a current Real Estate sales license or be able to obtain a license within six months of employment
Minimum of three to five years’ supervisory experience
Ability to provide superior internal and external customer service; strong diplomacy and crisis diffusion skills.
Must be able to consistently maintain a professional demeanor.
Must be able to multi-task; manage time efficiently to ensure all established deadlines are met and have strong attention to detail.
Proficient working knowledge of Microsoft Office suite (e.g., Word, Excel, PowerPoint, Outlook)
Strong mathematical and analytical skills
Strong working knowledge of property management accounting software
Demonstrated ability in verbal and written communication skills. Skilled in the use of the internet, spreadsheets, relational databases, and word processing software. Ability to process computer data and to format and generate reports. Ability to create, compose, and edit written materials.
Requires a valid driver’s license and the ability to travel to multiple properties.
As business dictates, able to work extended/flexible hours (e.g., nights/weekends/on-call).
Nonessential Skills & Experience:
YARDI software experience preferred
CMP designation preferred
Active in one or more professional organization, (BOMA, IREM, etc.)
Prologis offers a competitive salary, a comprehensive selection of benefit options, including 401(k) with company match.
All job offers are contingent upon successful completion of drug screen and background verification.
Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law.
If you feel you need a reasonable accommodation while seeking employment, please call 303-567-5232. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Website : http://www.prologis.com
Prologis operates as a publicly traded real estate investment trust (“REIT”) and invests in properties located predominantly in the infill submarkets of its targeted markets. The company’s portfolio comprises High Throughput Distribution (HTD®) facilities—industrial properties built for speed located near key seaports, airports and major freeway interchanges. These facilities are essential to creating efficiencies in the global supply chain.