Job Details

Warehouse Lead

Company name
R.R. Donnelley & Sons Company

Plainfield, IN

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Warehouse Lead




Warehouse Lead

Tracking Code


Job Description

FIRST - 2ND Shifts


Evaluate and prioritize daily workload

Assign tasks and coordinate warehouse activities

Evaluate and coordinate the bulk and pack-line processes and procedures for continuous improvement

Identify, evaluate and coordinate the training of shipping personnel.

Assist the Shipping/FES Supervisor with performance reviews and disciplinary actions

Work with the Shipping/FES Supervisor on continuous improvement of processes and procedures

Assist the Account Team in ensuring customer requirements are met

Meet daily productivity goals established for shipping activities. Adjust and correct when goals are not met.

Develop team members reporting to lead to increase flexibility of team in shipping department.

Trouble shoot problems with the pick confirming, packing, missing product, system issues, etc., when needed.

Prioritize orders according to the urgency of delivery and follow up on the status of those shipments.

Coordinate the bulk process by prioritizing the daily orders, sample boxes, paper work, and setting up the production line.

Have contact with the UPS reps and for any system problems.

Notify the Department Supervisor of personnel, product or shipping related issues.

Investigate and resolve picking errors such as, wrong quantities, wrong piece, wrong product in location, etc.

Discuss on a daily or weekly basis the individual % of error with the shipping clerks. Follow up with a positive or negative ROD when appropriate.

Monitor the employees starting and ending times, ensuring all employees are at their working stations and ready to work.

Monitor all shipping personnel ensuring maximum production.

Responsible to drive process improvement efforts through innovative and motivational techniques.

Walk the racks and ensure the pickers are keeping the racks clean, opening only one product box per pallet, picking product by layer to ensure safety standards, and notify a material handler of any unsafe conditions.

Ensure all Pick ‘n Pack labels and orders are processed accurately and on time.

Develop and maintain functional back-ups for each critical job function for the shipping area.

Train employees as needed.

Other duties as may be assigned

Required Skills


Required Experience


High School Diploma.

Minimum 1 to 2 years related production, warehouse and/or distribution center experience.

1 year of leadership experience preferred.

Experienced with applicable safety regulations.

Ability to lead and train a high performance team and achieve results and team goals.

Carry out responsibilities while upholding our values and ethics.

Operate a personal computer and job related software.

Ability to work flexible schedule to include weekends if business require it.


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual

Skill in verbal and written communication, forward and progressive thinking, and problem analysis and resolution

Ability to write routine reports and correspondence

Ability to physically count articles or products on shelves, racks and pallets

Adept with basic mathematical calculations, and preparing written operational reports


RR Donnelley is an equal opportunity employer and does not discriminate in any aspect of employment on the basis of race, color, religion, sex, pregnancy, sexual orientation, national origin, martial status, age, ancestry, veteran status, disability, genetic information or any other legally protected status.

Job Location

Plainfield, Indiana, United States

Position Type


Employee Referral Bonus eligible


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Company info

R.R. Donnelley & Sons Company
Website :

Company Profile
RR Donnelley (Nasdaq:RRD) is a global provider of integrated communications. The company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, drive top-line growth, enhance ROI and increase compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing services to clients in virtually every private and public sector.

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