Job Details

Workforce Business Analyst Consultant Onsite or Telecommute 716144

Company name
UnitedHealth Group

Hopkins, MN

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Workforce Business Analyst Consultant - Onsite or Telecommute - 716144

Job Description

Position Description

You are a thought leader who thrives on developing new solutions to solve tough challenges. As a critical member of our business analysis team, you will help rewrite the future of UnitedHealth Group. Here, your analytical and innovative skills will help us with our mission of helping people live healthier lives. Yes, we share a mission that inspires. And we need your organizational talents and business discipline to help fuel that mission. Are you ready to analyze data and deliver bold, business - savvy ideas to impact the lives of millions?

As a Business Analysis Consultant, you will be empowered to support short and long term operational / strategic business activities, develop, enhance and maintain operational information and models that will have an impact on business decisions. In this leadership role, you will have the opportunity to take the contributions of analysts and create valuable solutions to improve the health care system. Join us! Your passion for performance can fuel your life’s best work.(sm)

The forecast Analyst will be a key contributor to the overall performance of the operation. The analyst will be responsible for providing business insight on call volume trending, staffing recommendations and performance. The analyst will be responsible for providing forecasts and planning support while partnering closely with the business stake holders and Finance to align budget and forecast to actuals.

Primary Responsibilities:

Analyze, review, forecast and trend complex data

Review the analysis and interpretation of others work

Oversee ad hoc client and operational reports developed and presented by others

Present analysis and interpretation for operational and business review and planning

Support short and long term operational / strategic business activities through analysis

Develop and implement effective/strategic business solutions through research and analysis of data and business processes


To be considered for this position, applicants need to meet the qualifications listed in this posting.

Required Qualifications:

Bachelor's degree in Business, Finance, Health Administration, related field or equivalent work experience

5 years of experience in business / finance analysis

1 years of experience with SQL

5 years of experience using a workforce management system

3 years of demand planning and forecasting experience in a call center

Experience gathering requirements from the client / business and documenting

Experience with process improvement, workflow, benchmarking and / or evaluation of business processes

Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint)

Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally

Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data

Working knowledge of relational databases, database structures

Careers with Optum.

Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


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Company info

UnitedHealth Group
Website :

Company Profile
About UnitedHealth Group UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term

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