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Help Desk Jobs in China






Job info
 
Location
Shenzhen, GUANGDONG, China
Posted Date
May 16, 17
Info Source
Employer  - Full-Time   

Customer Engineer III - (C3)','1702655','!*!Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act..

 
Location
Wuhan, HUBEI, China
Posted Date
May 17, 17
Info Source
Employer  - Full-Time   

Customer Engineer II - (C2)','1702196','!*!Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. Key Responsibilities Performs all..

 
Company
Location
Shenzhen, GUANGDONG, China
Posted Date
May 17, 17
Info Source
Employer  - Full-Time  90  

['Client Support Analyst','1710794','!*!ESSENTIAL FUNCTIONS AND BASIC DUTIES:  Remotely troubleshoot support Cases for client locations related to: Variance Missing data High/low counts (accuracy) Provide client site service through the dispatch of..

 
Location
Shenzhen, GUANGDONG, China
Posted Date
May 18, 17
Info Source
Employer  - Full-Time   

Customer Service Representative -IT Helpdesk泰语/日语/韩语 in SHENZHEN China -Provide helpdesk support to end users:-Handle telephone calls, e-mail and fax-Verify and log every call by following predefined policy and procedure-Diagnosing problems..

 
Location
Hefei, AN-HUI, China
Posted Date
May 18, 17
Info Source
Employer  - Full-Time   

Customer Engineer II - (C2) in Hefei China Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision...

 
Location
Chongqing, CHONGQING, China
Posted Date
May 20, 17
Info Source
Employer  - Full-Time   

Customer Engineer II - (C2) in Chongqing China Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision...

 
Location
Shenzhen, GUANGDONG, China
Posted Date
May 22, 17
Info Source
Employer  - Full-Time   

Description Job Description 职位描述 * 1.处理来自用户的呼叫,在Service-Now中创建请求/事件/问题故障单,并转移到相应的小组跟进; 2.学习IT政策和程序,了解IT系统配置,与他人分享知识; 3.根据全球/地区SOC团队,并将其分配给正确的负责人; 4.准备统计报告给IT运营经理进行分析 5.按照员工账户结算策略处理基于人力资源每日终止用户账户电子邮件的相关用户账户流程; 6.向最终用户提供IT流程培训; 7.过滤掉非IT支持请求 8.监控请求并确保根据服务级别协议交付; 9.与公司全球服务台合作处理企业系统问题; 10.用户投诉的纠正措施 11.支持所有改善/精益计划 工作要求 * 1. IT或相关科目的最低学院或以上学历 2.硬件经验,软件故障排除 3.善于人际沟通和沟通能力,愿意为最终用户,支持团队提供优质的服务 4.良好的英语和普通话沟通能力 Job Description * 1. Handle calls from..

 
Location
Dalian, LIAO-NING, China
Posted Date
May 22, 17
Info Source
Employer  - Full-Time   

Customer Engineer III - (C3)','1702667','!*!Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act..

 
Location
Shanghai, SHANGHAI, China
Posted Date
May 24, 17
Info Source
Employer  - Full-Time   

Customer Engineer III - (C3) in Shanghai China Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of..

 
Company
Location
Shanghai, SHANGHAI, China
Posted Date
May 25, 17
Info Source
Employer  - Full-Time   

Technical Support Specialist in Shanghai China Position Description In collaboration with the product specialist, offer support and technical solutions to the technologies and software users. Offer remote troubleshooting, Answer the..

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