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Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We are looking for a strong business minded individual who are highly motivated and ..
Description The purpose of the Dental/Vision distribution leader is to achieve the segment's membership targets through optimizing and expanding our existing IDV Sales distribution channels while also identifying future partnerships for ..
... readiness function spans multiple contact center operations with varying degrees of ... readiness function spans multiple contact center operations with varying degrees of ... technology modernization in the contact..
Job Information Humana Associate Director, Inside Sales in Overland Park Kansas Description As a customer-centric company, our top priority has always been the health of the people we serve. Our decades ..
Description The Call Quality Manager leads a team ... Manager leads a team of Call Quality Professionals providing information that ... and leaders. Will oversee the Call Quality process which..
Description The Lead Data Product Manager will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting ..
... Vice President, Product Management, Contact Center Digital, and Conversational AI Experience. ... oversee the execution of, contact center platform technology foundation and platform ... automation, workforce management, quality management,..
Description The Director of User Acceptance Testing (UAT) drives performance and collaboration across the enterprise with the goal of ensuring user acceptance testing teams drive and deliver quality testing results based ..
... supporting functional management within the Call Center to ensure resource optimization. This ... workload appropriately. Coordinate with Ecommerce Call Center leadership to incorporate seasonal variations, ... and KPIs with..
... requires a solid understanding of Call Center Operations and is focused on ... the long-term strategy of the Call Center. Responsibilities: Lead a team of ... Responsibilities: Lead a..
Description The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s). Responsibilities The ..
... for pharmacy inbound and outbound call center teams as well as pharmacy ... management experience Experience working with call center BPOs Comprehensive knowledge of Microsoft ... Project Management Prior..
Job Information Humana Medicare/Medicaid Program Manager -- Remote in Overland Park Kansas Description Humana's Enterprise Shared Services organization is seeking an outstanding cross-functional program leader to join its Business Management team. ..
Description The Care Manager, Telephonic Nurse 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate ..
Job Information Humana Manager, Inside Sales (Work at Home) in Overland Park Kansas Description Are you a proven sales leader looking for an opportunity to join a leading Healthcare organization? We ..
... Advice Line is an inbound call center that provides Humana members with ... utilize multiple computer systems Previous call center type experience Prior medical knowledge ... calls on a..
... The Director of the National Call Center/evendor channel is responsible and accountable ... In addition, the Leader of Call Center/evendors will Collaborate with SVP of ... stakeholders to create..
