THE LARGEST COLLECTION OF JOBS ON EARTH
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The role of Application Support Specialist is vital for seamless company operation specifically when it comes to the flagship product, Retail 20/20. The Application Support Team has intimate knowledge of the ..
... configure and troubleshoot issues via phone or on-sight with the customer.
Required Skill/Ability 2:
Demonstrated experience with networking, Proteus, ... Required Skill/Ability 3:
Proven ability and drive to provide excellent customer service. Comfortable working onsite and face-to-face with customers ...
... accountability for voice operations and strategy. Ensuring a high level of customer support is in place and that the client has the right ... solutions in place to support the business, our sales department and customer call centers. This position will have oversight into design and implementation, ...
... -to-face contact with customers and prospects about the company or customer's products or services by following standard scripts and procedures.
2. ... Requires a High School Diploma or GED.
0-1 years of related customer service, call center or help desk experience.
As a trusted systems ...
8. Must be able to recognize, report, and escalate customer inquiries/issues, system and equipment issues
9. Maintains a current ... education, technical training or work experience.
5-8 years of related customer service, call center or help desk experience.
+ ITIL ...
... Service Desk Phones / Chat / EmailCreate and route ticketsTier 1 Customer Support and TroubleshootingTier 1 support includes but is not limited to ...
','!*!Skills/Experience:Successful candidates must possess excellent customer care skills including telephone, verbal and written skills. Beneficial ...
... technical support while analyzing complex data and troubleshooting complex customer service related issues.
+ Screens, ... High School Diploma or GED.
+ 1-3 years of related customer service, call center or help desk experience.
+ Ability to work ...
... areas of opportunity identified.
Monitors the number of calls, dropped calls, customer wait and resolution time, ensuring all SLA's & Metrics are met ... Required::
3-5 years’ experience in a government agency as a Help Desk or Customer Service Technician in an IT Call Center environment
Tier 1, 2, or 3 ...
... Hosting, Virtual Private Servers, SSL certificates, and more! Expand our customer’s online opportunities and help grow their business by making sure they ... the tools they need to succeed online. Show off your excellent Customer Service skills by engaging customers in our ever-changing online services ...
... or equivalent certification / experience in Information Systems.
Experience with hospital information systems desirable.
Strong customer service
Demonstrates a record of significantly improving patient experience.
Possesses superior communication skills, demonstrate the ability ...
... Responsibilities:The Technical Support Representative answers inbound technical and customer service calls from internal and external customers. Other ... through one-contact resolution to establish a long-term customer relationshipAccurately respond to questions and assist customers (internal and ...
... troubleshoot issues and provide timely resolutions directly to the customer. Solutions often entail providing product insights and making ... performance standard. Including but not limited to: * NPS goals * Customer resolution time * Lead pass goals * Sales goals Requirements * Experience ...
... responsible for performing various managed client services for a strategic customer. These services include: IMAC, Software Break Fix, etc. ... skills with an emphasis on delivering a high level of customer service. Responsibilities include performing advanced configuration of desktop/notebook computer ...
... Provide quality support to end users with high degree of customer satisfaction, technical knowledge and timeliness either by resolving the ... user remotely to resolve the issues. * Must have excellent customer service skills and appropriate technical experience with troubleshooting and installation of ...
... one-contact resolution to establish a long-term customer relationshipAccurately respond to questions and assist customers (internal ... varying customer needs, business rules, and processes Associated topics: call center, customer care associate, customer care specialist, customer service, customer ...
... providing technical support while analyzing complex data and troubleshooting complex customer service related issues.
Screens, refers and ... High School Diploma or GED.
Qualifications 1-3 years of related customer service, call center or help desk experience.
Ability to work ...
... Automation Sales force.
Identify spare parts for customer requests using Voith documentation and legacy databases.
Provide technical ... .
Strong verbal and written communication skills to include good customer relation skills.
Having the necessary organizational skills for meeting ...
... verbally and written.
Excellent organization and interpersonal skills.
Outstanding customer service skills.
Ability to prioritize multiple tasks, work effectively ... skills.
Education and Experience:
One to three years of customer service experience.
Software/help desk experience is preferred.
... to customers
Provide feedback and reporting to senior management on customer accounts
Provide support to and enable the channel partner
Ability ... to performing the business at hand
3-5 years of customer facing experience in an Account Manager position
Demonstrated knowledge of basic ...
Candidate will be responsible for ensuring our clients’ technical needs and overall expectations are met or exceeded. This position includes service ticket response and resolution across multiple clients as per service level agreement. Candidate will be required to effectively maintain and ...
... departmental efficiency.
Training in a Help Desk or Customer Service environment. Technical aptitude on PCs and Microsoft operating systems ... of a network environment
Required 5 year(s): IT Customer Support Environment
Required Technical/other training or better in ...
Customer Service Support /Help Desk Support
Must have CURRENT TS ... history records and related documentation.
Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the area of responsibility.
Requires a minimum of 2 year ...
... project team to provide technical support, resolve issues and plan for assigned IT functions. *Provide customer facing support services to internal colleagues *Continuously strive to improve, support and identify opportunities to ...