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The role of Application Support Specialist is vital for seamless company operation specifically when it comes to the flagship product, Retail 20/20. The Application Support Team has intimate knowledge of the ..
Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support.
Communicates with customers ... and /or Cisco CNNP a plus;
Focus on providing exceptional customer service;
Ability to type while in involved in a conversation, at ...
NDFG-015156: Client Technical Support Specialist- NTT DATA Services Federal Government, Inc.- Norfolk, VA
Yes-Required to Start
US Citizenship Required
Regular Hourly Non-Exempt
At NTT DATA Services Federal Government, Inc., ...
Associates degree in IT or Electronics or equivalent training
2-3 years of experience in customer service, technical services support, digital cinema environment
Familiarity or demonstrated comfort using call center and ERP ...
NTT DATA Services Federal Government, Inc., is looking for a Client Technical Support Specialist to be responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software ...
... be a US citizen and be able to obtain a Public Trust Clearance.
-1 years of customer service experience
-1 years of experience with Windows desktop Operating System
-1 years of experience with Microsoft Office ...
... Module, Incident Management module)
- Deployment of new machines
- New software installation
- 1 years of customer service and communication skills
- 1 years of troubleshooting Microsoft Windows 7 (mid-level)
- 1 years of installation and configuration ...
-2 years of experience with standard Windows OS applications and MS Office applications
-2 years of customer service experience
-1 years of experience with a help desk ticketing system
-1-2 years’ experience troubleshooting hardware ...
Position Summary: Web & Technical Support Specialist is responsible for managing the technology requirements of Harvard Magazine's digital presence, including the magazine's main Drupal site, various order forms, emails, external social presences, and any future platforms. This includes performing ...
... and creative problem solving skills on medium complexity problems.
Customer Service skills
Very good verbal skills, able to articulate solutions
Experience in railroad practices and terminology.
Prior customer service or helpdesk experience.
Experience in IT support functions, such ...
... to or above (Trade, Technical, or Military Schools).
* Three years experience in technical support or service (including installation and maintenance of hardware or software controlled products), five years preferred.
DESIRED SKILLS ...
... Technology (IT) Services. Contractor shall have minimum of three (3) years of customer service experience in an IT environment.
Three (3) years of customer service experience shall include two (2) years of IT ticketing system experience, plus ...
... interacts and transacts with business. NCR?s assisted- and self-service solutions and comprehensive support services address the needs of retail, ... Be a guardian of all NCR assets used in the delivery of customer services (that?s tools, software, vehicles, documentation, and intellectual property). ...
... or not.
- - Identify, record, and investigate customer complaints.
- Provide technical support to customers.
- Evaluate and ... both warranty and non-warranty.
- Identify, record, and investigate customer complaints.
- Provide technical support to customers.
- Evaluate and improve ...
• User support and exceptional customer service
• Be present and visible in the Help Desk area and ... servers,
cabling and bridges.
• 4 years of experience in a customer service related role.
• 4 years experience working in an IT help desk ...
... tickets and chat.
Proven experience in a customer support role with excellent ability to listen and assist clients ...
Experience working in a team-oriented, collaborative environment; strong customer-service orientation
Knowledge of basic computer hardware, including setting up computers ...
... resolution for all types of the IT infrastructure as assigned hardware, software, telecommunication, business application, customer connectivity, etc. All other duties as assigned. QUALIFICATIONS: High school-level knowledge of computer hardware ...
... understanding of the IT environment. This position requires technical innovation, customer focus, results orientation, and excellent problem solving skills. The ... to manage stress.
Enhanced troubleshooting skills.
Strong people skills and customer focus.
Ability to work well with all levels of the ...
... clients to reduce costs, increase profitability and improve collaboration so they can deliver on their customer promises every time. Using JDA, you can plan to deliver.
Technical Support ...
... . Provide technique guidance to surgeons and medical personnel, including nurses, scrub techs, purchasing agents, central service personnel, biomedical engineers and sales reps. Ensure customers receive closure on all issues.
Provide competitive ...
... excellent verbal and written communication skills
Demonstrated strong customer service and analytic skills
Demonstrated ability to think through ... applications and computer troubleshooting support and/or 2 years of customer service experience in a 24/7 technical/production environment
Prior experience ...
... navigational assistance to entitled users of the secure registration system.
Essential Job Functions:
Respond to customer requests for information regarding FINRA, FINRA Regulation, and its members by utilizing various corporate applications ...
... enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ... out in today's increasingly competitive global marketplace.
ADP is hiring a Customer Service Specialist I. In this position, you'll join a team of rock ...
Web & Technical Support Specialist
Auto req ID 41293BR
Business Title Web & Technical Support Specialist
School/Unit Campus Services
Sub-Unit Harvard Magazine
Location USA - MA - Cambridge
Job Function Information Technology
Time Status Full-time
Department Harvard ...