THE LARGEST COLLECTION OF JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
... innovative IT Service Delivery solutions to SEC.
Provides user support and customer service on company supported computer applications and ... or technical lead. Tracks all issues to closure. Creates weekly help desk statistics report.
Compiles data through incident entry that ...
... emails from a diverse end user community; Provides Level 1 help desk support utilizing call routing and incident ticketing systems. Works with other ... Engineer – Junior
Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and ...
... complex issues called into the Service Desk and issues escalated from Tier I. Support involves desk-side support and remote connectivity to client desktops ... Least 3 years directly related experience in help desk Tier 1 work
At least 3 year performing help desk Tier II work
Competency in MS Office ...
... or hardware. Handle problems and ensure that the first-tier of help desk support is unable to resolve them. Interact with network services, software systems ... clients solve their toughest problems, working by their side to help them achieve their missions. Booz Allen is committed to delivering ...
... CUSTOMER processes to resolve the issues.
Hardware will be provided and maintained per CUSTOMER processes.
Help Desk Support Duties:
Answer incoming calls from the CHS TPTP Technicians
Resolve issues following CUSTOMER provided procedures ...
... , manufacturing, energy, communications, and media.
Title: Helpdesk- Tech Support and Ticketing role
Location: Washington DC
Duration: Contract to hire
Rate ... DOE
4 years of experience working in a technical customer support environment, including experience working directly with product and/or ...
The Service Desk Associate will provide support for local and remote users with Microsoft Outlook, standard ... communication skills.
• Provide excellent customer service.
• Experience in desktop support, IT concepts, and help desk software.
• Proven ability to think and troubleshoot logically, and act ...
... performed. Employee personnel shall operate the Service Desk with Tier I, Tier II and Tier III systems support, to include providing on-site services for ... walk-in inquiries. The Service Desk shall serve as the primary ...
... life balance. Personality is CRITICAL for this role.
The Support Maintenance Programmer assists in the management and development of application ... , as well as assisting with other assigned duties. The Support Maintenance Programmer is proficient at requirement analysis/trouble-shooting, software ...
... and implemented appropriately
Provide first and second level helpdesk support
Provides technical assistance to computer users by answering questions ... repair computer hardware and software, including printing, installation, software support, electronic mail, and operating systems
Manages the setup and ...
... option to extend long term.
This is a first level support team. SCCM skills are needed.
The Windows Software Distribution Administration ... judgments effectively diagnosing situations
HP Service Manager experience and previous help desk experience desired
Ability to document and update solutions in a ...
... a call center environment.
• 2 years in a technical environment.
• Strong telephone skills.
• Strong written skills.
• Demonstrable Technical Support and Customer Service experience.
• Must have a comprehensive understanding of IBM PC and PC-clone computers ...
Help Desk Support
Our client, a major pharmaceutical company, has an immediate need for a Helpdesk Support consultant!
ACTIVITIES ... and manage Work Instructions for HelpDesk support
Strong background in use of Help Desk tools, processes, procedures, and environment ...
JOB REQUISITION NUMBER: 112231
CATEGORY: Information Systems - Help Desk
PRIMARY LOCATION: Fort Detrick, MD, US
SECURITY CLEARANCE: ... patterns of problems. Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, ...
... support to end users for either PC, server, or mainframe applications or hardware, and monitor and maintain installed communication and computer systems. Perform help desk ... copper and fiber optic cabling and assemblies in support of technical infrastructure. This position requires the ability ...
... NUMBER: 117589
CATEGORY: Information Systems - Help Desk
PRIMARY LOCATION: Alexandria, VA, US
SECURITY ... the system administrator, image and configure workstations.
- Maintain the operations support duty roster.
Active Secret security clearance.
EDUCATION & EXPERIENCE ...
... us. No other requests will be acknowledged. EEO M/F/D/V
JOB OPENING - IT SUPPORT SPECIALIST/HELP DESK SUPPORT
Reference ID: CORPITSS2016
Title: IT Support Specialist/Help Desk Support
Location: Belcamp, MD
Position Type: Permanent
NTS in Belcamp, MD ...
9. Participates in special projects as required.
Provide onsite 24x7 coverage of basic help desk support tasks using the customer enclave referred to as the IIS. Perform intermediate skill level tasks ...
... telecommunications services to public organizations, is looking to hire Help Desk Support
. Will be responsible for updating accounts ... Requirements and Skills
. Unit is responsible for provisioning support which includes ticket management, customer service, and knowledge ...
Fort Belvoir, VA 22060
The Help Desk Support Service Specialist will:
Provide on-site and on- ... watch your career soar as a Help Desk Support Service Specialist for a position located in Ft. Belvoir, VA. This position will support IT Support Services Civilian Information Services Division which ...
... others and solving computer issues. As the primary support for our customers, Consumer Support Technicians take inbound calls and respond to emails ... regarding our software. Consumer Support Technicians provide exceptional customer service through understanding customer needs ...
... Summary: The contractor shall provide temporary Tier 1/Tier 2 Help Desk Support Services for CES DL students enrolled in DL courses. ... will work from the AMSC CES DL Help Desk located in Fort Leavenworth. Job Responsibilities: Help Desk Support Services (Intermediate): The contractor shall provide ...
... the Conversion Center Team.
First line of support with customers having problems with passwords, resetting passwords ... equivalent)
Training completed (a plus)
3+ years of help desk or other relevant experience
Demonstrate good verbal and written communication ...