| Job Title |
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Direct Sales Representative (Winback) |
| Job Profile |
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External Publication of Job Posting 54219219
Job Posting Title
Direct Sales Representative (Winback) - Columbus, IN
Start Date
07/24/2009
Reference Code
0072644a-0b94-1769-e100-000018282f35
Job Title
Direct Sales Representative (Winback) - Columbus, IN
Tasks
Position Summary:
Field sales position with excellent opportunity for advancement. Sell and promote **MEMBERS ONLY**SIGN UP NOW***. products with focus on video, high-speed internet and phone services. Increase product penetration in designated territories through sales to new residential customers and winning back former customers.
Major Duties:
Sales and Overall: Demonstrate strong understanding of **MEMBERS ONLY**SIGN UP NOW***. products, promoting and selling offerings to residential customers by knocking every door within assigned territory. Demonstrate thorough & recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet, and phone services. Effectively communicate and develop rapport with customers. Evaluate customer’s existing and potential product needs and make recommendations. Increase customer understanding of **MEMBERS ONLY**SIGN UP NOW***. products and pricing models as well as competitive advantage over other service providers. Evaluate competitive offers and frame response to show the benefits of **MEMBERS ONLY**SIGN UP NOW***.. Consistently meet and exceed sales goals as established by local market. Independently establish and organize daily sales activities. Generate business through established and approved creative methods of lead generation. Implement effective sales closing techniques to ensure product installation goal is achieved. Complete associated paperwork following each customer contact in a timely and legible manner to ensure all details of transaction are completed according to approved and standardized procedures. Report on all daily activity, including homes targeted, contacts, sales, presentations, objections, follow-up program, retention leads and saves, upgrades, competitive updates, etc. Identify competitive homes (e.g., Dish and Overbuild) and report competitive homes for operation to code in database. Daily check in with Direct Supervisor to review executed sales documents and contact sheets. Retrieve and return any returned converter/modems. Complete voluntary & non-pay disconnects. Attend team meetings and training sessions as determined by supervisor. Demonstrate work schedule flexibility as needed to ensure adequate coverage of sales territory. Demonstrate professional conduct and appearance. Punctual, regular and consistent attendance.
Requirements
Demonstrated record of success in outbound sales environment with emphasis on business to consumer sales. Goal –oriented individual Thorough understanding of video, high-speed internet, and phone services. Excellent and engaging communication skills, ability to build quick rapport with customers Ability to ask effective questions to understand the situation and customer issues/challenges Positive attitude: pursues sales goals with self-confidence and resolve, bounces back after disappointment or rejection Ability to quickly adapt when facing resistance or changing customer priorities Ability to maintain solid relationships with subscribers Strong customer service background. Good time management and organizational skills Neat, professional personal appearance Technical capability (computer knowledge, billing system, databases). Reliable personal transportation. Valid Driver’s license. Ability to work extended hours and weekends. High School diploma or equivalent – college degree preferred.
Employment Type
Regular
Working Time
Full-time
Branch
INC12 - Columbus
City
Columbus
**MEMBERS ONLY**SIGN UP NOW***. is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at **MEMBERS ONLY**SIGN UP NOW***. via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from **MEMBERS ONLY**SIGN UP NOW***. HR/Recruitment will be deemed the sole property of **MEMBERS ONLY**SIGN UP NOW***.. No fee will be paid in the event the candidate is hired by **MEMBERS ONLY**SIGN UP NOW***. as a result of the referral or through other means.
**MEMBERS ONLY**SIGN UP NOW***. is an EEO/AA/ Drug Free Workplace. |
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