The most freeways - Los Angeles The most jobs - EmploymentCrossing
Customer Service Manager Jobs
The marketing manager who is dedicatedly assigned the customer service management aspects of the company are known as the Customer service manager. Duties of the customer service manager include recruiting, training and managing a team of customer service executives. He has to handle customer service issues escalated by team members, analyze the customer base demographics, and report the findings. The customer service manager has to maintain and update customer service policy manual and ensure that the policies are followed properly. He has to coordinate with sales managers and logistics managers; and maintain customer service time and queues. The customer service manager has to ensure communication of promotional offers and benefits to regular and premium customers.
Applicants for this position should have a Bachelor's degree, preferably in marketing or sales. Several years of experience in a customer service oriented role may be expected. Experience of managing or designing a brand management, customer loyalty program or even a customer retention program will prove to bean asset.
Related Jobs
916 Matches
DATE
LOCATION
JOB TITLE
Sep 08, 10
USA-OR-Portland
Manager, Customer Service Operation
.... the health care system. A place where employees are encouraged to speak up and share innovative ideas. A community that passionately rejects the status quo.
Manager, Customer Service Operation
Portla....
Sep 08, 10
USA-GA-Atlanta
Manager of Customer Service / Supply Chain
.... Services
Location
Atlanta, GA
Industries
Chemicals/Petro-Chemicals
Manufacturing - Other
Transport and Storage - Materials
Job Type
Full Time
Employee
Years of Experience
7 to 10 Years
Education Lev....
Sep 08, 10
USA-WA-Kennewick
Customer Service Manager
....
This is a newly created full time position which will replace a part time Customer Service Manager. This position will initially be responsible for organizing a world class customer service operati....
Sep 08, 10
USA-NJ-Burlington
Director of Customer Service
.... customer service which will support and enhance the overall Customer Experience. Management/analysis of our customer feedback, reviewing store policies/practices vs. major competitors, mentoring fiel....
Sep 08, 10
USA-CA-Garden Grove
Customer Service / Logistics Manager
.... Manager is responsible for ensuring the highest level of customer service throughout the store and is a role model and leader who must solve problems, make informed decisions and manage the departmen....
Working as a new customer service manager job opening? What are the employment prospects for those who are just starting out in this line of work? What types of positions exist in the field? Are there any common myths about the industry? Are there cert...
Regional Head of Global Markets Compass Corporate and Commer United States-TX-Dallas
Manage Global Markets Compass Corporate and Commercial Sales department in Dallas. Responsibilities include selling derivative solutions to Corpor...
People in every trade and profession are becoming environment friendly, and ''green,'' for going ''green'' is good for the world, good for you, and good for job prospects. Of course, environment-awareness has different implications for different mindsets, as Rev. Jesse Jackson recently found out while attending Detroit to lead a ''green jobs'' rall...
Unlike other sites, EmploymentCrossing works for you and does not charge employers to post jobs and actually goes out and researches jobs for you. The jobs you see are the jobs we find for you and not the ones employers are paying us to post.
To compare EmploymentCrossing with other job sites
Reason 32: EmploymentCrossing is an exclusive member-only site. Only a selected few see the job openings we offer. Your competition won't even know about us.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists and not charge employers to post jobs on its site.
EmploymentCrossing uses sophisticated technology and manual work to comb employer websites and other job boards for jobs and bring them all to its site.
