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Job Details

ACCOUNT-EXECUTIVE-CPE

Company name
Frontier Communications Corporation

Location
Long Beach, CA

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Profile

Overview

The Account Executive, CPE is the catalyst behind Frontier Communications’ success as an organization. As a consultative sales professional, the Small, Medium and Enterprise Business Accounts, the CPE AE is responsible for driving revenue growth and bringing in net new business from prospects and current customers into all assigned accounts. Account Executives, CPE help solve the business needs of prospects and customers by aligning their needs and objectives with Frontier’s solution(s). Account Executive, CPE own all opportunities and customers in the assigned accounts and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

Strategic Value of Role

Increase Frontier valuation within assigned accounts by:

Exceeding projected revenue goals in the assigned Commercial Accounts

Landing new logo customers for Frontier offerings

Expanding the Frontier footprint within current customer accounts through cross-sell and up-sell opportunities

Role

Your role as an Account Executive, CPE

is to close net new business and retain the existing customer base which you are assigned to. As an Account Executive, CPE, you are responsible for all opportunities and accounts assigned to you in the assigned segment which are likely to fall across a myriad of industries. This responsibility requires the management of both pre and post-sales support resources throughout sales campaigns. A Account Executive, CPE reports to a CPE Sales Manager/Director.

Account Executive, CPE

is responsible for all customers and opportunities in their segment across Frontier’s business. They fulfill a vital role of leveraging leads provided by Marketing, handling different kinds of sales scenarios and ultimately closing sales opportunities. The Account Executive, CPE’s main goal is to turn as many opportunities into closed-won deals as possible. Once an opportunity has been closed, the Account Executive, CPE’s job is to help manage the initial phases of post-sales support and ensure implementation is set up accordingly. This is achieved through the support of additional resources - such as Pre-Sales Technicians and Sales Engineers – whose goal is to help you close the deal.

How does the Account Executive, CPE generate value for customers? Gain a deep understanding of the prospect or customer’s processes and problems

Ensure the right questions are being asked and answered

Serves customers in a trusted advisor role by always keeping the customer’s best interests at the forefront

Being available to customers in a consultative capacity even during those times the customer is not in the market

Pays attention to details and can bring unique value on every customer interaction

What makes a great Account Executive, CPE? Customer Focused: Approaching all opportunities through the lenses of the prospect or customer

Passion: Translates to customers an infectious enthusiasm for the solution

Process Oriented: Follows sales process guidance and tool usage, adopting best practices throughout sales campaigns

Negotiation Skills: Develops innovative win-win solutions by demonstrating best practices to uncover company-viable solution options from the client's view

Career Path

Advancement within Frontier sales organization.

Positions within sales management, product marketing, sales operations and sales enablement.

Why consider this role?

Participate as a member of a world-class sales organization who is a leader in their markets

Be an integral part of a robust pre-Sales support team that includes local Sales Engineers, Regulatory, Field Operations, Product Management, Sales and Service Technicians, and a robust partner network – all motivated to help you win the deal

Work for a successful leader in high performance communication technology industry with a positive track record of providing great solutions for our customers.

Become a key member of your community through not only what you sell, but also your participation in community activities

Experience income and career growth potential within an S&P Fortune 500 company who continues to grow

Receive benefit of a centralized marketing organization providing highly qualified leads

Benefit from a customized B2B selling process that includes Sales Aids, guidance, a Playbook, and a tightly linked CRM.

Responsibilities

Identify customer needs and effectively understand and respond to customer objections

Connect client’s business objectives with Frontier offerings and solutions

Negotiate and close as many sales campaigns as possible

Provide guidance on customer and prospect strategic initiatives

Retain current customer base and expand footprint through cross/up sell opportunities

Effectively sell our comprehensive solution of high speed broadband, advanced voice products, satellite video and personal online and data security solutions across a wide range of industries

Assist the customer in maximizing the return of their investment with Frontier

Be proactive in all aspects of opportunity development

Build and expand relationships with the decision makers in prospect and customer accounts

Establish yourself as a ‘Trusted Advisor’ to the prospect or customer

Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement

Requirements

Proactive in adopting sales best practices and a leader in process adherence

Win sales campaigns after they have progressed past needs development by developing reasons for prospects to act

Can achieve success in sales campaigns when obstacles are presented

Develop solutions that leave all parties with a sense of deal satisfaction

Ability to gain customer loyalty and generate repeat business

Consistently demonstrate the ability to convert qualified leads into sales opportunities

Maximizes time spent selling through reaching prospects/customers at most convenient times for them for sales-oriented discussions

Invests time and effort in personal development and professional education, self-educating on a customer's business environment and applying learning's in a consultative fashion to advance business deals

Displays ability to presenting professional content in a passionate way, exhibiting high spirits all in situations

Ability to establish and maintain relationships with all levels within customer/prospect’s organization

5 years previous business-to-business experience in one or more of the following areas with a documented track record of success: Complex and Consultative Sales Environment

Selling individual products and integrated complex communication solutions throughout an organization

Telecommunications industry experience(s) a plus

Extensive experience in a wide range of CPE products. Experience not limited to; hardware, WiFi, Video, voice, DataValid

Driver’s License required and a clean driving record is required

https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Frontier is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information please visit:

Job Location

LONG BEACH, California, United States

Position Type

Full-Time/Regular

Company info

Frontier Communications Corporation
Website : http://www.frontier.com

Company Profile
Frontier Communications Corporation provides regulated and unregulated voice, data, and video services to residential, business, and wholesale customers in the United States. It provides access services that allow other carriers the use of facilities to originate and terminate the long distance voice and data traffic; local services, which include basic telephone wireline services to residential and non-residential customers; long distance services; data and Internet services comprising Internet access via high-speed or dial up Internet access, frame relay, Metro Ethernet, and asynchronous transfer mode switching services, as well as other data transmission services; and directory services that involves in the provision of white and yellow page directories of residential and business listings. The company was founded in 1927 and is based in Stamford, Connecticut.

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