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Provides administrative support in the collections process.
Prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information.
Prepares chargeback loss reports and projects losses for reporting purposes.
Maintains database by entering, updating and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice queries/disputes.
Responds to inquiries from internal and external customers. Reviews status of accounts, and proactively initiate collections activities.
Checks and verifies all disputes before accepting or refuting a chargeback.
Checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records.
Responds to internal and external customer account inquiries. Supports internal metrics and goals through collections activities.
Job ID R06497
Website : http://www.dell.com
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. Dell's name rings from the desktop to the data center. The world's #3 supplier of PCs (behind #1 Lenovo and #2 HP) Dell provides a broad range of technology products for the consumer, education, enterprise, and government sectors. In addition to its line of desktop and notebook PCs, Dell offers network servers, data storage systems, printers, Ethernet switches, and peripherals, such as displays and projectors. It also markets third-party software and hardware. The company's growing services unit provides asset recovery, financing, infrastructure consulting, support, systems integration, and training, as well as hosted IT services. Dell was taken private in 2013 in a deal valued at nearly $25 billion.