Job Details

Branch Collections Specialist - Bilingual

Company name
Springleaf Finance, Inc.

Location
Staten Island, NY

Apply for this job






11 hit(s)  

Profile

PRIMARY ROLES & RESPONSIBILITIES:

• Utilizes advanced negotiation skills to resolve delinquency issues.

• Utilizes computer software to document calls, analyze customer problems, and resolve basic issues.

• Utilizes all available tools and technology to influence customer behavior with established procedures.

• Uses clear procedures and instructions to make choices among alternative choices of action.

• Works under direct supervision and established procedures.

• May support a range of products/services.

• Applies knowledge of broad work area procedures and activities; and most of the impact is related to the accuracy of tasks performed.

• Applies attention to detail and task accuracy.

• Shares knowledge with less experienced collectors.

• Has increased opportunity to interpret procedures/instructions by choosing among alternative courses of action to resolve delinquencies.

• Understands how duties relate/integrate with others in the team/unit.

EDUCATION:

High school diploma or equivalent

EXPERIENCE:

Prior work experience that would provide a basic knowledge of the organization and its policies.

SPECIAL SKILLS/CERTIFICATION

Successfully complete required training. Understand collections fundamentals. Negotiation skills.

** Bilingual preferred**.

Company info

Springleaf Finance, Inc.
Website : https://www.springleaf.com

Company Profile
Springleaf Financial was founded in 1920 in Evansville, Indiana. We started as an underwriting company for the sales of motor vehicles. In the following years we expanded our business into the personal loan space and other credit related products. Over the years, Springleaf has had different names, but our mission has always remained the same: to provide personal loans with exceptional service to all our customers.

Similar Jobs:
New Jersey office seeks senior-level securities attorney with 10+ years of private equity experience and a minimum of $500,000 in portable business.
Dental Insurance Biller
location New York City, NY
Dental insurance billers are responsible for – maintaining current insurance practices, requirements, and forms; verifying proper reimbursement is received for services provided; processing and following up insurance claims; and d...
Inside Sales I
location North Bergen, NJ
Reference: NJ8oudKWoM Company Overview HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximat...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2016 EmploymentCrossing - All rights reserved.