Job Details

Cashier/Host-Celebrity-Grill

Company name
Penn National Gaming, Inc.

Location
Saint Louis, MO

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Cashier/Host-Celebrity Grill

in

St. Louis

Missouri

More information about this opportunity

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino St. Louis we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant

Seats guests in restaurant as per specified rotation requirements

Maintains proper seating and reservation documentation

Monitors restaurant for table availability

Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards

Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required

Complete all assigned closing duties at end of shift

Knows and promotes current casino events and programs and can give guests directions to all casino areas

Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play

To be successful in this position it will require the following skill set

High school diploma or equivalent

Previous customer service experience in a high volume operation preferred

Read, write, speak and understand English

Excellent customer service/communication skills

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy

Must be physically mobile with reasonable accommodation

Must be able to respond to visual and oral cues

Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops

Must be able to tolerate industry standard chemicals used for cleaning and sanitizing

Able to tolerate second-hand smoke, noise, bright lights

Able to work at a fast pace in an often crowded/noisy environment

Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards

Must maintain good posture and poise throughout shift

Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID

2017-44561

Casino Property

Hollywood Casino St. Louis

Location

US-MO-St. Louis

Posted Date

10/10/2017

Position Type

Regular Full-Time

Category

Food and Beverage

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Company info

Penn National Gaming, Inc.
Website : http://www.pngaming.com

Company Profile
Company Profile Penn National Gaming, through its subsidiaries, owns, operates or has ownership interests in gaming and racing facilities with a focus on slot machine entertainment. The Company presently operates twenty-six facilities in seventeen jurisdictions, including Florida, Illinois, Indiana, Iowa, Kansas, Maine, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, Ohio, Pennsylvania, Texas, West Virginia, and Ontario. In aggregate, Penn National's operated facilities feature approximately 31,000 gaming machines, 800 table games, 2,900 hotel rooms and 8.8 million of property square footage.

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