Consultant, Experience on Mainframe Batch application
Are you motivated to solve complex issues and enhance Customer Experience?
Do you consider yourself someone who can bridge a gap between customers, technology, and business partners?
Are you motivated to be a part of driving efficiency gains?
Have you led a team of diverse skills and experience?
Do you enjoy working with numerous teams and building relationships?
Oversee production support activities for MasterCard Core applications
Lead in Business Operations efforts (speed to resolution, bridging the gap between business partners, developers, SLA management, and key support teams. Lead activities include but are not limited to reporting, process enhancement, offshore oversight, and process implementation.
Create detailed automation test plans, maintain timetables, and set deliverable dates.
Implement, enhance, and enforce consistent company and department Business Ops practices
Apply technical and business knowledge to effectively support MasterCard Core applications
Share application knowledge and mentoring team members.
All About You
Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.
Strong understanding of File Transfer technologies and batch applications
Strong understanding of all phases of a Software Development Life Cycle
Deliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCards Business Operations vision.
Exceptional communication skills required
Advanced presentation skills
Equal Opportunity Employer
Website : http://www.mastercard.com/index.html
MasterCard is a technology company and payments industry leader. For more than four decades, we have been a driving force at the heart of commerce, making the global economy safer, more efficient, more inclusive and more transparent for all. Consumers, merchants, business partners and governments in markets around the world have reaped the benefits of our innovative products and solutions which, simply put, are designed to make life easier.