Job Details

Contract Sales Specialist II

Company name

Austin, TX

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Contract Sales Specialist

We are seeking an experienced, high caliber Inside Sales Specialist focused on Service Contracts to prospect, configure, negotiate and execute service contracts for the capital technologies portfolio. This position will have direct interaction with Customers and act on their behalf, regularly liaising with internal groups responsible for service offerings and programs. The Specialist will facilitate the sale and distribution of service contracts working with various internal groups/personnel across multiple commercial departments (Sales, Finance, Marketing, Contracts and Legal), maintaining expert knowledge of program levels, entitlements, contractual terms and pricing. The CSS will direct the overall processes for contract origination, preparing formal written proposals, analyzing and developing service contracts renewals. This role will work in markets by assignment in a call center/office environment.

Impact this role will have:

Service Contract Sales

Sales Specialist partners with US Sales Representatives to be the central point of contact for service contract sales in assigned territories.

Assists US Sales teams in the implementation and management of strategic initiatives related to service contract sales within targeted geographies.

Establishes and maintains relationships with key decision-makers and purchasing agents within assigned hospitals and hospital systems.

Works through established contact/target list to contact customers regarding service contract sales opportunities (new contracts, contract renewals, lapsed contracts).

Promotes strong relationships with customers and internal partners and displays active awareness and representation on behalf of Customers.

Contract Analysis & Development

Analyzes Customer’s capital technology products and partners with US Contract Operations to compose service proposals, quotations and executable contracts from approved templates, at times based on input from Corporate Accounts and Sales Management.

Prepares and delivers service contracts in approved format to Customers.

Supports the intake and management of Customer-prepared agreements, negotiates terms and edits documents in accordance with approved company service levels.

Performs document analysis and completes written responses to product and service questionnaires, requests for proposal (RFP) and other related commercial agreements.

Follows management approved processes and procedures; alerts management when circumstances require deviation to the approved processes and procedures.

Remains current on developments in field of expertise, attending industry events/meetings, maintaining approved memberships to gain knowledge of market and competitive landscape.

Your experience(s), education and knowledge:

4 year college degree and a minimum 2 years of sales or business administrative experience with general experience working with contracts. Advanced proficiency with MS Office (all modules).

Demonstrated organizational skills, detail oriented ability to handle multiple projects simultaneously.

Demonstrated exceptional interpersonal, communication and presentation skills, including the ability to listen, resolve moderately complex problems, deal with unresolved issues, delays and unexpected events.

Strong analytical ability, originality and ingenuity required. The demonstrated ability to enter and retrieve data quickly is also required. Must have the knowledge and ability to extract data from multiple information systems on an ad-hoc basis.

Your preferred qualifications and education:

Experience in healthcare industry or service contract sales preferred.

Experience with direct quota attainment and performance metrics preferred.

Experience working in a broader enterprise/cross-division business unit model preferred.

Experience using Salesforce or other CRM systems.


Customer Service


ASJM Abbott St. Jude Medical


United States > Texas : 6300 Bee Cave Rd Building 2, suite 100.





Yes, 5 % of the Time




Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English:

EEO is the Law link - Espanol:


is about the power of health. For more than 125 years, Abbott

has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 150 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott

come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott

, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott

welcomes and encourages diversity in our workforce.

Company info

Website :

Company Profile
We’re dedicated to fulfilling the promise of human potential, in all places, in all aspects and stages of life. We believe that health is the key to that promise. Because at our healthiest, we’re capable of achieving anything. And that’s why our pursuit of helping people achieve their best health at every life stage will never end. This is how we put that belief into practice each and every day.

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