Job Details

Customer-Service-Specialist

Company name
Curtiss-Wright Corporation.

Location
Middleburg Heights, OH

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Summary:
Under general supervision, works with various departments to meet semi-routine maintenance services sales goals. Maintains direct contact with customers before and/or after the sale. Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s).

Your Challenge:

Provides assistance to all areas of the company and to customers as needed on semi-routine questions
Responds to customer needs in a quick and effective manner performing account management functions. Improved customer relations measure this position's accountabilities
Coordinates activities with other departments including import/export shipments
Understands requirements of various regulations and works to develop processes and procedures to improve efficiency
Order entry, responsibility of customer ordering portals, customer expedites and customer order status

Your Expertise:

High School Diploma or equivalent
Associates degree preferred
2-3 years of experience in a similar role
Strong people skills
Strong administrative skills
Ability to meet deadlines

This position may require exposure to information which is subject to US export control regulations, i.e. the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of U.S. regulations.
Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact [Click Here to Email Your Resumé] and we will make all reasonable efforts to accommodate your request.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Company info

Curtiss-Wright Corporation.
Website : http://www.curtisswright.com/

Company Profile
Curtiss-Wright Corporation has the most renowned legacy in the aerospace industry. More than 80 years ago, Curtiss-Wright was formed by the merger of companies founded by Glenn Curtiss, the father of naval aviation, and the Wright brothers, renowned for history’s first flight. These technological pioneers ushered in the era of aviation and their trailblazing spirit made history. Curtiss-Wright has changed dramatically over the past eight decades, and continues to transform itself to be at the forefront of the markets that we serve.

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