Job Details

Director Operations - Multiple Locations

Company name
Metro Dentalcare

Minneapolis, MN

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Job Description

Metro Dentalcare is a group practice with over 40 locations throughout the Twin Cities community. We believe the best care comes from hiring the best people. We strive to be the provider and employer of choice by providing high quality, comprehensive dental care to our patients, and engaging, rewarding careers to our employees. Mentor programs, continuing education and even ownership opportunities are just a few of the ways we work with our doctors and clinical professionals to help them achieve success.

Metro Dentalcare is proud to have received accreditation from the Accreditation Association for Ambulatory Health Care (AAAHC). This prestigious recognition demonstrates our group’s commitment to meet and or exceed all government compliance and quality of care standards.

Director of Operations, Multiple Locations

The Director of Operations will manage the business operations of a dental group through the development of strong partnership relations with the Professional Corporation (PC) of Doctors and the Management Services Organization (MSO). You will ensure alignment of the practices with the core purpose and beliefs of the company. You will also manage the financial performance of the dental groups, employee performance and development of processes.

Director of Operations:

Develops, manages and leads the partnership between the dental group and the PC leaders through the consistent communication of core purpose and beliefs and collaborates with PC leadership to develop and meet business objectives.

Manages the annual operating planning process in accordance with Company financial guidelines and goals to ensure the attainment of the company’s strategic objectives.

Regularly reviews, interprets and manages the financial performance of the affiliate to identify plan opportunities and collaborates with Leadership to focus resources and efforts to ensure plan achievement.

Fosters strong relationships with the PC leadership to ensure alignment to strategic objectives and create the environment in which MSO and PC employees are united in their commitment to productivity objectives.

Manages and reports the practice assets through effective inventory control and AR management to ensure the attainment of inventory turn and effectivity metrics.

Leads the annual operating plan cycle to foster MSO and PC alignment on key operating plan and practice management objectives.

Collaborates with PC Doctors to develop clinical training programs and mentoring for clinical staff and follows up on the execution of training to ensure the clinical staff meets the technical requirements of their positions.

Manages, directly and through others, the performance management and development of MSO and clinical staff to ensure the retention, development and performance of employees.

Performs other similar tasks as necessary to ensure that the practices meet their metrics in support of its strategic objectives.

Required Skills

You should have strong knowledge of budgets, forecasting, P&L and financial concepts, practices and procedures for a multi-site location business with annual revenues in excess of $50M. You will Partner with PC leaders to ensure alignment with company purpose and to obtain commitment to annual operating plan goals. You will directly impact the hiring, retention, and development of managers and individual contributors. Leadership skills required with a minimum of 5 years’ management experience developing and leading a staff in multiple locations with a Bachelor’s degree desired.

We offer a competitive salary and excellent benefit package including a 401k, health insurance and a professional work environment.

To learn more about American Dental Partners and Metro Dentalcare please visit us at and

Job Location

Minneapolis, Minnesota, United States

Position Type


Company info

Metro Dentalcare
Website :

Company Profile
Metro Dentalcare offers convenience for your life with more than 39 offices throughout the Minneapolis and St. Paul metro area offering flexible hours including early morning, evening and Saturday appointments. Whether you work or live in Elk River or Eagan, Shakopee or Stillwater, or anywhere in between, Metro Dentalcare has a location near you.

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